Utilization Review Coordinator

Health Plans IncRemote, US,
$80,000 - $90,000Onsite

About The Position

HPI is a respected industry leader with over 44 years of experience, known for its innovation and adaptability in serving clients with health and benefit solutions. The company fosters a supportive and inclusive work environment where innovation thrives, investing in employee growth and well-being to ensure exceptional service. As a third-party administrator, HPI offers a suite of health and benefit solutions to employers nationwide.

Requirements

  • A minimum of three years of experience in an acute care clinical setting.
  • Active, current and unrestricted professional licensure as an RN (Registered Nurse) or LPN (Licensed Practical Nurse) in Massachusetts, Maine, New Hampshire or state of residency.
  • Proficient in Microsoft Office, including Word, Excel, Outlook and PowerPoint.

Responsibilities

  • Performs review of clinical information submitted to determine medical necessity, appropriate level of care and length of stay, based on standardized clinical criteria.
  • Renders positive determinations for cases that meet the criteria and refers all other cases for physician peer review.
  • Gathers relevant clinical information from appropriate health care providers.
  • Confirms medical necessity for selected procedures and services based on application of standardized clinical criteria to clinical information submitted; if a positive determination cannot be made based on the criteria, refers case to Peer Reviewer.
  • Conducts utilization management of appropriate level of care and length of stay using standardized clinical criteria.
  • Consults with Peer Reviewers when a positive determination cannot be made based on the standardized criteria or peer consult is needed to determine appropriateness of care beyond the standardized criteria.
  • Provides timely case screening to identify case management needs and generate appropriate referrals to Case Management or other appropriate clinical programs.
  • Ensures timely follow up on outstanding utilization management issues and inquiries.
  • Collaborates with health care providers to identify discharge needs in order to facilitate timely discharge to an appropriate level of care, with referral to Case Management as appropriate.
  • Communicates with providers and other health care professionals regarding the Utilization Management process.
  • Ensures case documentation follows policy and procedure.
  • Proactively manages professional growth by collaborating with Manager to identify as appropriate.
  • Demonstrates consistent and appropriate application of standardized criteria for purposes of interrater reliability.
  • Maintains satisfactory quality audit scores.
  • Manages work time and caseload efficiently.
  • Adherence to HIPAA policies and procedures.

Benefits

  • Medical, Dental and Vision and Prescription Drug Coverage
  • Fitness Reimbursement Benefit
  • Employee Assistance Program
  • Flexible Spending Account & Health Savings Account
  • 401(k) and Quarterly Bonuses
  • Generous Paid-Time Off & Volunteering Opportunities
  • Educational Assistance & Professional Development Opportunities
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