Compliance Coordinator - Regional Office Based (Hybrid)

Dominium•Sandy Springs, GA

1d•Hybrid

About The Position

The Compliance Coordinator plays a pivotal role in upholding Dominium’s commitment to Service and Simplicity by ensuring portfolio-wide adherence to affordable housing program regulations. This position oversees compliance operations for a designated regional portfolio, managing complex reviews across multiple programs — including the Low-Income Housing Tax Credit (LIHTC), Tax Exempt Bond, and HOME programs — while serving as a trusted partner to property and regional teams. In addition to conducting high-level quality control reviews and approvals, the Compliance Coordinator provides mentorship and support to Compliance Technicians, fostering professional growth, consistency, and accuracy within the department. With a strong customer service mindset, this role emphasizes clear communication, timely problem-solving, and collaborative partnership to deliver efficient and positive outcomes for both internal teams and external stakeholders. The ideal candidate demonstrates exceptional attention to detail, a collaborative spirit, and a passion for developing others while ensuring every interaction reflects Dominium’s values of professionalism, respect, and service excellence.

Requirements

Minimum of three years of experience in affordable housing compliance, property management, or a related field.
Demonstrated ability to manage multiple priorities, balance competing deadlines, and maintain accuracy in a fast-paced environment.
Proven ability to work both independently and collaboratively as part of a cross-functional team.
Strong customer service orientation with the ability to build positive relationships and work effectively with individuals at all levels and with diverse personalities.
Excellent written and verbal communication skills, with the ability to convey information clearly, concisely, and professionally.
Skilled in navigating and resolving conflicts with tact, empathy, and sound judgment.
Exceptional attention to detail and strong organizational and time management skills.
Commitment to continuous learning, improvement, and upholding the organization’s Service and Simplicity culture.

Nice To Haves

Accredited affordable housing certifications (e.g., TCS, HCCP, COS) preferred.
Proficiency with property management or compliance software preferred.

Responsibilities

Administers comprehensive file reviews, audits, and approvals in accordance with affordable housing compliance requirements and company policies under LIHTC, Tax Exempt Bond, HOME, and other program regulations across multiple states and a designated regional portfolio.
Conducts detailed and accurate reviews of applicant and resident certification files, ensuring documentation is complete, compliant, and processed with professionalism, clarity, and care.
Serves as a knowledgeable, approachable, and service-focused resource for property management and regional teams, responding promptly to inquiries and fostering trust through consistent communication.
Mentors and support Compliance Technicians by providing guidance, feedback, and training to promote accuracy, consistency, and professional growth within the department.
Builds and maintain positive working relationships with site teams, regional leaders, and internal partners, encouraging collaboration and open dialogue to achieve shared compliance and service goals.
Provides proactive support to property teams, helping them understand and meet compliance requirements through clear explanations and solution-oriented communication.
Demonstrates a strong customer service mentality and commitment to continuous improvement by identifying opportunities to simplify processes, enhance communication, and strengthen teamwork.
Demonstrates thorough understanding of current affordable compliance standards, staying updated on policy changes, particularly in the LIHTC, Tax Exempt Bond, and HOME programs.
Manages and meets deadlines for tasks tracked in the Corporate Compliance Workfront system.
Maintains organized, audit-ready digital records and ensure all documentation aligns with company and regulatory retention standards.
Contributes to departmental initiatives that promote Dominium’s Service & Simplicity culture, enhance team collaboration, and support customer service excellence.
Performs other projects assigned by supervisor.