Compliance Business Partner

WTW•New York, NY
•Hybrid

About The Position

The Group Compliance Function aims to proactively support Willis Towers Watson in generating sustainable value, helping the company deliver good client outcomes, manage its conduct, protect against regulatory risk, and maintain strong regulatory relationships. The function acts as a trusted partner to the business and forms part of the Second Line of Defense within Willis Towers Watson’s internal control system, independent from daily business activities. The team leads the management and coordination of Willis Towers Watson Group Compliance policies and procedures, identifies applicable regulatory requirements, and assists in implementing relevant processes to ensure standards are met. They also provide guidance and training, and monitor compliance with regulatory obligations and implemented controls within the Compliance Program. The Compliance team leads the management and coordination of the requirements of our global regulators.

Requirements

  • 5-10 years of compliance, legal, audit, risk management, or regulatory experience.
  • Excellent interpersonal and influencing skills, with the ability to engage effectively at all levels to promote an effective and business-focused compliance culture.
  • Ability to work, both individually and as a team, under pressure to tight timelines and without direct supervision.
  • Commercial awareness, a commercial and pragmatic approach to managing compliance risks.
  • Commitment to continuous professional development and maintaining an excellent understanding of regulatory developments.
  • Must be committed to maintaining a robust compliance culture and high ethical standards.
  • Excellent analytical problem-solving skills.
  • Strong communication skills, both orally and in writing.
  • Ability to develop and present training material clearly and effectively.
  • Ability to influence and challenge senior stakeholders while maintaining strong business relationships.
  • Strong computer proficiency with Microsoft Word, Excel and PowerPoint.
  • Strong organizational skills with the ability to manage multiple priorities and deadlines.

Nice To Haves

  • Insurance industry experience is desirable, but not required if candidate has prior legal, audit, and/or compliance experience.
  • Experience utilizing AI-enabled tools, compliance technology solutions, and data analytics platforms.
  • Knowledge of specialty insurance industry desired.

Responsibilities

  • Work closely with North America and Global Compliance Officers and Regional and Business Management to identify and assess compliance and regulatory risks in the business, considering relevant internal and external data sources and changes in assessments of other risk types.
  • Partner with the business to support and provide pragmatic risk-based advice and counsel to all appropriate stakeholders, and provide effective challenge and oversight to Business Unit Management, Operations, and Business Unit Compliance Officers regarding applicable laws and regulations, as well as internal policies and procedures designed to mitigate business risk and exposure.
  • Train staff and implement policies and procedures tailored to a variety of businesses.
  • Review, investigate, and escalate actual or potential compliance issues, policy violations, and regulatory concerns, and oversee the development and implementation of appropriate corrective actions.
  • Provide oversight and guidance regarding WTW Financial Crime policies.
  • Collaborate with the Centralized Compliance Monitoring Team to review monitoring results and drive appropriate remediation activities.
  • Collaborate with Excellence in the monitoring and adherence to Excellence standards through the collection and analysis of errors and omissions data, and business-led self-assessment file reviews.
  • Analyze compliance monitoring results, regulatory findings, complaints, incidents, and other risk indicators to identify emerging compliance risks and drive appropriate remediation activities.
  • Partner with WTW Internal Audit to identify potential enterprise risks and design and implement necessary corrective actions.
  • Foster close relationships with other corporate functions including Legal, Risk, and Internal Audit.
  • Enable businesses to continue to meet changing regulatory requirements by partnering on enhanced horizon scanning efforts, gap analysis reviews, and process change execution.
  • Lead or support the implementation of regulatory changes, including translating regulatory requirements into practical business processes, controls, and governance frameworks.
  • Partner with the business to establish and implement comprehensive and integrated Compliance Plans on an annual basis.
  • Participate in and support governance committees, working groups, and compliance forums to ensure appropriate oversight of compliance risks and process/control implementation.

Benefits

  • Medical (including prescription coverage)
  • Dental
  • Vision
  • Health Savings Account
  • Commuter Account
  • Health Care and Dependent Care Flexible Spending Accounts
  • Group Accident
  • Group Critical Illness
  • Life Insurance
  • AD&D
  • Group Legal
  • Identify Theft Protection
  • Wellbeing Program
  • Work/Life Resources (including Employee Assistance Program)
  • Paid Holidays
  • Annual Paid Time Off (includes state/local paid leave where required)
  • Short-Term Disability
  • Long-Term Disability
  • Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)
  • Paid Time Off (only included for Washington roles)
  • Qualified contributory pension plan (if eligible)
  • 401(k) plan with annual nonelective company contribution
  • Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.
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