Compliance Associate

TheKey

18h•Hybrid

About The Position

For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.

Requirements

2+ years of professional experience in home care, healthcare, or another related industry with operations, compliance, regulatory, quality, or administrative responsibilities.
Working knowledge of compliance, operational, or regulatory requirements within healthcare or other regulated industries, with the ability to learn and apply state and federal requirements related to home care and home health services.
Ability to independently manage multiple projects and priorities in a fast-paced environment with minimal supervision.
Excellent analytical, organizational, problem-solving, and critical-thinking skills.
Strong attention to detail and ability to maintain accurate documentation and records.
Excellent written and verbal communication skills.
Ability to establish and maintain effective working relationships with internal and external stakeholders.
Demonstrated professionalism, diplomacy, discretion, and sound judgment when handling sensitive or complex matters.
Proficiency with Google Workspace applications, including Gmail, Google Docs, Google Sheets, Google Slides, and Google Drive, as well as the ability to learn and utilize other compliance and operational software systems as needed.
Ability to adapt to changing regulatory requirements and operational priorities.

Nice To Haves

Home care and/or home health regulatory experience.
Experience with multi-state home care and/or home health licensing and accreditation processes.
Experience supporting regulatory audits, surveys, or accreditation activities.
Familiarity with compliance management systems, quality improvement initiatives, and policy development.
Experience analyzing compliance metrics and preparing compliance-related reports or presentations.

Responsibilities

Support the company’s overall compliance objectives, particularly regulatory compliance related to home care and/or home health services.
Maintain nationwide licenses, business registrations, regulatory filings, accreditations, Certificates of Insurance, and material contracts in good standing.
Coordinate and prepare regulatory applications, renewals, change notifications, and supporting documentation for state licensing agencies.
Proactively collaborate with internal departments, operational leaders, vendors, and external agencies to ensure timely completion of filings and compliance-related activities.
Assist with workflow development, process improvement initiatives, and implementation of compliance-related operational procedures.
Support internal compliance audits, corrective action follow-up, and monitoring activities.
Analyze and interpret state and federal regulatory requirements and communicate impacts to internal stakeholders.
Demonstrate a metrics-driven approach to tracking and measuring compliance project outcomes and operational performance.
Coordinate preparation of document packages for regulatory submissions, audits, surveys, inspections, and accreditation reviews.
Maintain organized and accurate compliance records and documentation.
Assist the Director of Compliance and Chief Compliance Officer with regulatory research, policy review, compliance investigations, reporting obligations, and special projects as assigned.
Participate in cross-functional meetings and compliance initiatives to support company-wide regulatory readiness.
Perform additional duties and responsibilities as assigned by management.