Compliance Associate

Patriot Home Care•Philadelphia, PA

About The Position

We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most. We are seeking talented, passionate individuals to join our team as a Compiance Associate and help our patients live happier and healthier lives. The Compliance Associate is responsible for ensuring the integrity, accuracy, and compliance of caregiver credentials, operational documentation, payroll validation, patient census, and regulatory records across the organization. This role plays a critical part in maintaining audit readiness, reducing operational risk, supporting payroll and billing accuracy, and ensuring compliance with federal, state, payer, and organizational requirements. The ideal candidate is highly analytical, detail-oriented, and thrives in a fast-paced healthcare environment while maintaining a strong commitment to accuracy, accountability, and continuous improvement.

Requirements

3–5 years of experience in healthcare compliance, home care operations, EVV administration, credentialing, payroll integrity, revenue cycle, or a related healthcare operations role preferred.
Equivalent combinations of education and relevant experience will be considered.
Experience in Medicaid-funded home care or managed care environments strongly preferred.
Experience working with EVV platforms, payroll systems, HRIS, EMR/CRM systems, and Learning Management Systems (LMS) preferred.

Responsibilities

Monitor and enforce caregiver compliance requirements, including licenses, certifications, annual training, and required documentation.
Ensure caregivers maintain ongoing eligibility by proactively tracking renewals and expiration dates.
Maintain complete, accurate, and audit-ready caregiver files across all operational systems.
Partner with branch and operations leaders to resolve compliance deficiencies in a timely manner.
Manage caregiver training completion through Learning Management Systems (LMS), including platforms such as Nevvon.
Monitor training completion rates and coordinate timely remediation of outstanding requirements.
Ensure standardized documentation practices across all markets and operational systems.
Support implementation of documentation best practices and process improvements.
Prepare documentation and reports for internal and external audits, including Department of Health (DOH), Managed Care Organizations (MCO), Electronic Visit Verification (EVV), and internal compliance reviews.
Investigate audit findings and assist in implementing corrective action plans.
Maintain compliance with all regulatory, payer, accreditation, and organizational documentation standards.
Conduct routine compliance reviews to identify areas of risk before audits occur.
Maintain consistent documentation standards across EVV, HRIS, payroll, CRM/EMR, and other operational systems.
Perform routine audits to ensure data accuracy, completeness, and consistency.
Identify system discrepancies and collaborate with operational teams to resolve issues.
Support continuous process improvements that strengthen compliance and operational efficiency.
Complete special projects and assignments as directed by leadership.
Meet established deadlines while maintaining high-quality work standards.
Support organizational initiatives focused on compliance, operational excellence, and continuous improvement.