Compliance and Risk Manager

Park Community Credit UnionLouisville, KY

About The Position

By emphasizing One Park, One Mission, One Team, this role ensures the Credit Union’s policies, procedures, and practices remain aligned with all applicable laws and regulations. It involves proactively monitoring regulatory changes, updating policies, and clearly communicating requirements to support timely and effective implementation across the organization. The position oversees the Compliance program to ensure consistent monitoring and adherence across all areas of the credit union, while also leading Enterprise Risk Management efforts to identify, assess, and manage risk effectively. It administers the Vendor Management Program through ongoing due diligence and risk assessments of key vendors, supports business continuity planning to strengthen operational resilience, and plays a key role in ongoing compliance monitoring. Additionally, the role supports internal and external audits as needed and manages the Medallion Signature Guarantee Program, ensuring appropriate controls and full compliance.

Requirements

  • Five years to eight years of similar or related experience.
  • A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., Compliance/Risk certifications in lieu of a degree).
  • Strong ability to communicate compliance requirements clearly and effectively.
  • Must demonstrate collaboration, training, and influencing skills across all levels of the organization.
  • Work involves extensive personal contact with others and is usually of a personal or sensitive nature.
  • Motivating, influencing, and/or training others is key at this level. Discretion is of the utmost importance.
  • Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.
  • Knowledge of credit union operations, consumer compliance regulations, and BSA/AML requirements.
  • Familiarity with quality assurance functions.
  • Strong analytical and problem-solving skills with high attention to detail.
  • Excellent communication skills, both written and oral.
  • Attention to detail and interpretation of legal regulations.

Responsibilities

  • Develops, implements, and monitors a comprehensive compliance program to ensure adherence across all areas of the credit union.
  • Serves as a subject matter expert on consumer finance laws and regulations, identifying control gaps and driving necessary improvements.
  • Oversees compliance efforts, including advertising reviews, policy development, and risk mitigation.
  • Assists with internal and external audits as needed.
  • Provides guidance to departments, supports compliant product and service development, monitors regulatory changes, and manages the Medallion Signature Guarantee Program and the Business Continuity program.
  • Leads the development and ongoing enhancement of the Enterprise Risk Management program, ensuring the implementation of appropriate tools, practices, and policies to effectively identify and mitigate risk.
  • Continuously monitors and evaluates risk across all business units, providing insightful analysis, tracking emerging trends, and escalating key risks to leadership with clear, actionable recommendations.
  • Implements and administers the Vendor Management program for the credit union.
  • Works directly with third-party providers to optimize system capabilities, ensure effective integration, and support ongoing enhancements.
  • Oversee vendor performance and deliverables to ensure alignment with the credit union’s strategic objectives, regulatory requirements, and risk management standards, while maintaining accountability for all work performed under the vendor management plan.
  • Hires, trains, directs, and develops staff; providing feedback and direction on a formal and informal basis.
  • Oversees work assignments with focus on accuracy and attention to detail.
  • Continues to assess staffing needs for compliance and risk areas.
  • Performs other job-related duties as assigned.
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