Compliance and Quality Officer

Catch22

22h•Onsite

About The Position

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda. The Catch22 Employability division provides skills and employability provision on a range of programmes, both public and corporate funded. We pride ourselves on supporting the most disadvantaged in society to improve their prospects resulting in improved social mobility and sustainable positive change. Working within our Employability Team, the Compliance and Quality Officer role is DWP funded and sits within the shared services team within this Directorate. The Compliance and Quality Officer will support the Data, Impact and Compliance Manager and staff in ensuring that the Employability Division is fully compliant across all of our contracts and meeting all quality and contractual requirements.

Requirements

Educated to GCSE level
Knowledge of financial systems and procedures
Understanding of compliance and data security processes
Team player
Experience of petty cash reconciliation
Previous experience in the employability/welfare sector

Responsibilities

Support Operations Managers with compliance and auditing, including monthly PAAs and Brilliant Basics audits
Lead preparation and coordination of internal and external audits, ensuring accurate data capture, dashboards, and timely reporting to Catch22 and Commissioners
Manage compliance with the annual reporting calendar, ensuring services understand requirements and submit reports on time
Produce and develop planned and ad‑hoc performance reports across contracts, analysing data to identify themes and trends
Maintain and validate relevant databases, producing reports and ensuring data accuracy
Streamline operational processes, tracking paperwork and performance efficiently and supporting staff with system uploads when required
Perform, organise, and streamline operational tasks, systems and processes to reduce the potential for errors.