Compliance and Operational Risk Program Manager
About The Position
At Bank of America, the Compliance and Operational Risk Program Manager supports consistent execution of the Global Compliance – Enterprise Policy, the Operational Risk Management – Enterprise Policy, and the Compliance and Operational Risk Management Program. The role engages with Global Compliance and Operational Risk (GCOR) officers to interpret requirements and deadlines, provide process-improvement feedback, guide officers through changes, encourage adoption, and remove obstacles. The GCOR Governance & Reporting Liaison supports GT COR, CFO COR, and GSEP COR and helps manage production of board-level and senior-management reporting. Reporting covers GCOR program performance, identified issues and metric breaches, regulatory change, and emerging compliance and operational risk trends and focus areas. The role analyzes data and supports reporting process outputs for GCOR Executives' Front Line Units, Control Functions, or Enterprise Areas of Coverage, while managing a team that monitors consistent, timely, and quality execution of program elements.
Requirements
- At least 7 years of work experience in banking or risk environments.
- Excellent interpersonal, relationship, and written and verbal communication skills, with the ability to collaborate, partner, and influence.
- Strong attention to detail and organizational and planning capabilities.
- Strategic, logical, and creative thinking, with the ability to synthesize information into concise, tailored, thematic messaging for senior management.
- Ability to work under pressure, reassess priorities in a changing environment, and manage multiple deliverables with compressed timelines.
- Experience or demonstrated ability in building and modifying process designs for ongoing process improvement.
- Deep knowledge of Word, Excel, PowerPoint, Copilot, Adobe, and SharePoint, and ability to adapt to technology, tools, and applications.
Responsibilities
- Supervise execution of Compliance and Operational Risk Management program elements, ensuring timely delivery and assessing risks, associated controls, and their effectiveness.
- Manage monitoring and reporting of adherence to the program, ensure issues are addressed in a timely manner, and identify program enhancements.
- Adhere to applicable laws, rules, regulations, policies, standards, and procedures, and support independent compliance and operational risk oversight of Front Line Unit or Control Function performance.
- Manage the Operational Risk Strategy, engage with local regulators, participate in meetings with senior business leaders, and oversee regulatory inquiries.
- Manage and monitor program enhancements; identify, remediate, and escalate problems or issues; and drive actions to address root causes of compliance risk issues and operational losses.
- Engage with GCOR officers to interpret program requirements and deadlines, guide them through changes, support adoption, and remove obstacles.
- Help produce board-level and senior-management reporting on GCOR program performance, issues and metric breaches, regulatory change, and emerging risk trends and focus areas.
- Analyze data and support reporting process outputs for GCOR Executives' Front Line Units, Control Functions, or Enterprise Areas of Coverage.
- Manage a team supporting and monitoring execution of Monitoring and Testing, Scenario Analysis, Reporting and Governance, Risk and Control Self-Assessments, and Operational Loss.
Benefits
- Paid time off
- Annual discretionary incentive plan eligibility
- Industry-leading benefits and resources supporting employee well-being
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
