Compliance and Operational Risk Program Manager

Bank of America•Pennington, AL

2d•$105,500 - $171,100•Onsite

About The Position

At Bank of America, the Compliance and Operational Risk Program Manager supports consistent execution of the Global Compliance – Enterprise Policy, the Operational Risk Management – Enterprise Policy, and the Compliance and Operational Risk Management Program. The role engages with Global Compliance and Operational Risk (GCOR) officers to interpret program requirements and deadlines, provide process-improvement feedback, guide officers through changes, support adoption, and remove obstacles. As a GCOR Governance & Reporting Liaison supporting GT COR, CFO COR, and GSEP COR, the role helps manage production of board-level and senior-management reporting on GCOR program performance, identified issues and metric breaches, regulatory change, and emerging compliance and operational risk trends and focus areas. The position analyzes data and assists with reporting-process outputs for GCOR Executives’ Front Line Units, Control Functions, or Enterprise Areas of Coverage. It also manages a team that supports and monitors timely, consistent, quality execution of program elements, including Monitoring and Testing, Scenario Analysis, Reporting and Governance, Risk and Control Self-Assessments, and Operational Loss. The position is based at 1600 American Blvd, Hopewell Building 6, Pennington, New Jersey. It is a first-shift role with a 40-hour workweek and an annualized salary range of $105,500 to $171,100. Offers depend on experience, education, and skill set. The role is eligible for an annual discretionary incentive plan and company benefits, including paid time off.

Requirements

At least 7 years of work experience in banking or risk environments.
Excellent interpersonal, relationship, written, and verbal communication skills, with the ability to collaborate, partner, and influence.
Strong attention to detail and organizational and planning capabilities.
Strategic, logical, and creative thinking, including the ability to synthesize information into meaningful, crisp, tailored, and thematic messaging for senior management.
Ability to work effectively under pressure, reevaluate priorities in a changing environment, and manage multiple deliverables with compressed timelines.
Experience or demonstrated ability to build and modify process designs for ongoing process improvement.
Deep knowledge of Word, Excel, PowerPoint, Copilot, Adobe, and SharePoint, and ability to adapt to technology, tools, and applications.
Skills in attention to detail, decision making, policies and procedures management, presentation, quality assurance, analytical thinking, data collection and entry, influence, issue management, strategic thinking, automation, data management, and monitoring, surveillance, and testing.

Responsibilities

Supervise execution of Compliance and Operational Risk Management program elements, ensuring timely delivery and assessing risks, associated controls, and control effectiveness.
Manage monitoring and reporting of adherence to the program, ensure Compliance and Operational Risk issues are addressed in a timely manner, and identify program enhancements as appropriate.
Adhere to applicable laws, rules, regulations, policies, standards, and procedures, and support Compliance and Operational Risk teams in providing independent oversight of Front Line Unit or Control Function performance.
Manage Operational Risk Strategy, engage with local regulators, participate in meetings with senior business leaders, and oversee regulatory inquiries.
Manage and monitor program enhancements; identify, remediate, and escalate problems or issues; and drive actions addressing root causes of compliance risk issues and operational losses.
Engage GCOR officers to interpret program requirements and deadlines, provide process-improvement feedback, guide them through changes, support adoption, and remove obstacles.
Help manage board-level and senior-management reporting on GCOR program performance, issues and metric breaches, regulatory change, and emerging compliance and operational risk trends and focus areas.
Analyze data and assist with reporting-process outputs for GCOR Executives’ Front Line Units, Control Functions, or Enterprise Areas of Coverage.
Manage a team supporting and monitoring consistent, timely, and quality execution of Monitoring and Testing, Scenario Analysis, Reporting and Governance, Risk and Control Self-Assessments, and Operational Loss.