Compliance Analyst

National Resident Matching Program•Washington, DC

16h•Remote

About The Position

The National Resident Matching Program® (NRMP®) is a private, not-for-profit organization established in 1952 to provide a uniform date of appointment to positions in graduate medical education (GME) in the United States. The NRMP is not an application processing service; rather, it provides an impartial venue for matching applicants’ and programs’ preferences for each other consistently. The NRMP conducts the annual Main Residency Match encompassing 40,000 applicants for more than 25,000 positions in core residencies as well as Matches for fellowship positions in 55 subspecialties through its Specialties Matching Service®. POSITION SUMMARY The NRMP Policy and Compliance team promotes and enforces the policies and procedures that protect the integrity of the Matching Program. The Compliance Analyst supports the Director of Policy and Compliance and the Senior Compliance Analysts in the effective oversight of case management activities to ensure consistent application and adherence by constituents to the rules and regulations outlined in the NRMP’s Match Participation Agreements and related policies. The Compliance Analyst also supports the maintenance of accurate case management records and assists with constituent outreach efforts, mainly on matters related to promoting broad-based understanding of Match compliance. Security and Privacy responsibilities are identified in the Acceptable Use Policy (AUP), which applies to all users, roles, and NRMP resources.

Requirements

Bachelor’s degree required, preferably in a policy, social science, or health-related discipline or experience determined to be equivalent
Three to five years of experience working in a compliance role and/or interpreting policy and regulating policy compliance, preferably in a medical or medical education-based organization
Excellent oral and written communication skills; proven experience in report writing
Excellent interpersonal and time-management skills
Proven ability to safeguard sensitive, often confidential information
Detailed-oriented, organized, and thorough
Ability to problem-solve through logic and trial and error; ability and willingness to learn new software and applications
Microsoft Office Suite

Nice To Haves

Experience using FileVine or similar case management software (Clio, Zola, PracticePanther, etc.)
Experience using online form software (Google Forms, JotForm, TypeForm, )

Responsibilities

Manage and prioritize caseload, ensuring adherence with NRMP policy timelines
Correspond with all parties and collect documentation for files; identify/analyze gaps and follow up accordingly with parties to solicit additional information
Ensure documentation collected is complete, comprehensive, and sufficient for executive leadership deliberation
Escalate cases, as needed, to Senior Compliance Analysts for review and/or additional processing prior to executive leadership deliberation
Process violation investigations
Process intake forms; enter case data and information into electronic case management system in accordance with policy
Maintain accurate case log through prompt upload of transmittals, constituent statements, and support documentation as received
Update records in the NRMP’s matching software system to accurately reflect case activity
Serve as primary point of contact for staff, Match participants, stakeholders, and other interested parties in responding to questions related to policy interpretation and compliance protocols
Assist in reviewing annual updates to Match Participation Agreements, policies, and Codes of Conduct
Work with Sr Compliance Analyst on ad hoc projects as assigned, namely initiatives that increase policy awareness and understanding among staff and Match constituents
Support Operations team during peak periods and as directed