Compliance Analyst - Operations

First National Bank Texas•Killeen, TX

1d•Onsite

About The Position

This role involves performing general administrative tasks, serving as a subject matter expert for complaint analysis, preparing and maintaining complaint reporting, providing status updates, assisting with compliance committee preparations, utilizing compliance software, developing training materials, assisting with risk assessments and policy revisions, maintaining relationships with business units, preparing data for audits, and providing support to other staff members. Travel may be necessary, and other duties as assigned.

Requirements

High School Diploma or Equivalent
At least 18 years of age
Minimum of 2 years previous bank experience required
Exceptional verbal and written communication, collaboration and time management skills
Ability to adapt to various work environments and project schedules
Ability to work independently as well as in a team environment with all levels of personnel
Ability to maintain confidentiality of information
Must work under minimal supervision and utilize available resources
Proficient in Microsoft Office suite
Must successfully pass background investigation according to company policy
Must be able to get along with co-workers and work effectively in a team environment

Responsibilities

Perform general administrative tasks to include communications, scheduling, coordinating meetings and/or appointments
Serve as the subject matter expert (SME) for Complaint Analysis which includes analyzing complaint data to identify applicable categories as specified by the Director of Compliance in accordance with the Compliance Management System
Prepare and maintain complaint reporting for various committees
Provide timely status and reporting updates to designated manager
Assist with preparation of Compliance Committee; including development of meeting minutes
Successfully utilize all compliance software to include but not limited to Ncomply and Nverify
Assist with developing business unit specific training materials
Assist with developing, updating and performing risk assessments, including the design and execution
Assist with developing, maintaining and revising the Bank's compliance policies and procedures
Develop and maintain strong working relationships with the business units
Prepare and compile data for applicable audits/examinations
Provide support to other staff members and departments as needed
Travel as necessary
Perform other duties as assigned