Complex Surgery Scheduler (Clinics & Surgery Center)

University of Minnesota Physicians•Minneapolis, MN

6d•$22 - $31•Onsite

About The Position

The Complex Surgery Scheduler is responsible for coordinating procedures and surgeries. This role collaborates with providers, clinic staff, schedulers, across multiple different departments, locations, and outside organizations to ensure services are timed, coordinated, and sequenced appropriately and all associated activities are complete. The Complex Surgery Scheduler serves as a single point of contact for complex scheduling and coordinating of multiple services including but not limited to appointments, imaging, labs, procedures, surgeries, and treatments. They accurately navigate and translate complex service protocols, tools, standard work, and information to ensure appropriate services are delivered. The role also prepares, manages, and updates the daily schedule/calendars for physicians who deliver care (procedures, surgeries, clinic appointments) at different locations such as outreach clinics, hospitals, procedure centers. Additionally, the Complex Surgery Scheduler will review and respond to patient messages sent to the Epic in-box or through MyChart.

Requirements

Highschool Diploma/GED
2 + years of Patient Scheduling and Registration experience

Responsibilities

Serves as a single point of contact for complex scheduling and coordinating of multiple services including but not but limited to appointments, imaging, labs, procedures, surgeries, and treatments.
Collaborates with providers, nurse anesthetists, surgical specialists, clinic staff, and other surgery schedulers, across multiple departments, locations, and outside organizations to ensure services are timed, coordinated, and sequenced appropriately and all associated activities are complete.
Accurately navigates and translates complex service protocols, tools, standard work, and information to ensure appropriate services are delivered.
Prepares, manages, and updates the daily schedule/calendars for physicians who deliver care (procedures, surgeries, clinic appointments) at different locations such as outreach clinics, hospitals, procedure centers.
Review and respond to patient messages sent to the Epic in-box or through MyChart.