Complex Strategic Program Manager
About The Position
The Complex Strategic Program Manager (CPM) is a leadership role within Hewlett Packard Enterprise’s Private Cloud and Flex Solutions business. The CPM delivers large-scale, multi-site private cloud solutions as integrated programs, coordinating HPE technologies—including compute, storage, networking, and software—with Deployment Services, Professional Services, Managed Services, Local PMOs, third-party partners, and customer teams. The CPM engages early in the sales lifecycle as part of the Center of Excellence pursuit team to help ensure solutions are deliverable as sold. The role provides end-to-end leadership from order and factory build (Day 0), through deployment (Day 1), migration (Day 2), and transition to Managed Services operations (Day M). It requires program management expertise, technical understanding, relationship management, cross-functional leadership, executive-level communication, strong governance, and attention to detail. The CPM leads programs whose products and delivery responsibilities are owned across separate business units and organizations. The role drives alignment, manages dependencies, resolves issues, escalates risks, and leads recovery efforts when outcomes are at risk. The position is hybrid, with an average of two days per week required at an HPE office, and requires willingness to travel globally up to 20%.
Requirements
- Bachelor’s degree in Engineering, Computer Science, Information Systems, or a related field; equivalent practical experience will also be considered.
- 10+ years of experience leading complex global infrastructure programs, including data center and/or private cloud implementations, in geographically distributed environments.
- Working knowledge of compute, enterprise storage, networking technologies, and private cloud or virtualization operating models.
- Demonstrated success assessing, stabilizing, and recovering troubled or at-risk programs.
- Extensive program management experience using Waterfall and/or Agile methodologies, including integrated scheduling, RAID management, financial oversight, resource planning, and dependency management.
- Experience leading large-scale migration and cutover initiatives across multiple locations and time zones.
- Strong customer relationship management and executive stakeholder communication skills.
- Proficiency with program management and collaboration tools such as Microsoft Project, Smartsheet, Jira, ServiceNow, Confluence, and SharePoint.
- Willingness to travel globally up to 20% to support customer engagements and major implementation milestones.
- Clear, concise, and transparent communication, including proactively communicating challenges with actionable recovery plans.
- Ability to evaluate assumptions, identify cross-functional dependencies, anticipate risks, and proactively address potential issues.
- Ability to influence decisions and drive alignment across teams and stakeholders without direct authority.
Nice To Haves
- Experience with security and compliance requirements, including security accreditation (ATO), STIG hardening, NATO standards, and vulnerability management practices.
- Experience delivering programs within regulated industries.
- Government contracting experience and active security clearances are highly desirable.
- Background in data center exit, consolidation, cloud migration, and digital transformation initiatives.
- Understanding of data center deployment activities, including site readiness, rack and stack, cabling, provisioning, and systems integration, and ability to oversee Deployment Services teams.
- PMP (PMI), ITIL, Agile, or related professional certifications.
Responsibilities
- Align Sales, the Center of Excellence, Business Unit Engineering, Supply Chain, Services, Local PMOs, and partners around an integrated delivery plan, beginning in pre-sales.
- Lead structured handoff and transition reviews at major program phases, ensuring documented entry and exit criteria are met.
- Own and maintain the integrated master schedule from order through delivery and execution, accounting for product release timelines, material availability, dependencies, and critical-path activities.
- Oversee execution across factory build, deployment, migration waves, cutovers, rollback planning, and hypercare, coordinating internal teams and customers.
- Lead stakeholder engagement, governance, and go/no-go readiness reviews throughout the program lifecycle.
- Ensure customer communications are consistent, coordinated, and delivered through agreed governance channels.
- Identify and communicate issues early, including business impact assessments and recovery plans.
- Partner with CPMO leadership and executive sponsors to address risks and issues before escalation to customers or partners becomes necessary.
- Maintain a comprehensive RAID log as the program’s single source of truth, with owners, mitigation strategies, and target completion dates for each item.
- Drive formal change control processes for scope, schedule, and cost impacts.
- Assess troubled or at-risk programs, identify root causes, develop recovery strategies, and restore execution health and stakeholder confidence.
- Take accountability for overall program outcomes, influence decisions and alignment across teams without direct authority, and escalate strategically when required.
Benefits
- Comprehensive benefits supporting physical, financial, and emotional wellbeing.
- Programs and resources supporting personal and professional development and career goals.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
