About The Position

Hilton San Francisco Union Square and Parc 55 is looking for a Complex Security Manager. Located just two blocks from Union Square and Westfield San Francisco Centre. Our Hilton Union Square property in the largest in the Bay Area with 1921 rooms, over 150,000 square feet of meeting space. Our Parc 55 property has 1024 room with over 30,000 square feet of meeting space. Enjoy fun perks such as Career growth and development PLUS discounted hotel room stays for you and your family WORLDWIDE! If you have the drive and passion to provide a secure and safe environment for our guests and team members, this is the position for you. Join us where we know that you’ll love being a part of the Hilton team that is ranked best hospitality company to work for.

Requirements

  • A current and valid Security Guard Card Certificate.
  • Two (2) years Security Supervisor/Manager experience.
  • Two (2) years proven security supervisor experience in a hotel setting.

Responsibilities

  • Direct and administer all security operations and functions to include, but not limited to, preserving the safety and security of the guests, team members and the facility, safe work practice promotion, OSHA compliance, safety incentive programs and classes, systems use and management, lost and found, budgeting and forecasting, department management, adherence to federal, state, and local standards and meeting participation and facilitation.
  • Direct and administer the patrol of the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions.
  • Direct and lead investigations of accidents, thefts, property loss and unlawful activities.
  • Direct response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies, and threats to life and/or property.
  • Serve as primary liaison with federal, state, and local law enforcement.
  • Oversee the administration and accuracy of all required reports and documentation.
  • Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
  • Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward.
  • Recruit, interview and train team members.

Benefits

  • Access to your pay when you need it through DailyPay
  • Health insurance
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs
  • Go Hilton travel discount program
  • Matching 401(k)
  • Best-in-Class Paid Time Off (PTO)
  • Supportive parental leave
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
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