Complex Front Office Manager - Hilton Portland Downtown and The Duniway Portland, a Hilton Hotel

Hilton • Portland, OR

6d • Onsite

About The Position

Exceptional Hospitality Starts with You. Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Front Office Manager, you’re not just overseeing daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. The Hilton Portland Downtown and The Duniway is searching for a Complex Front Office Manager. Hilton Portland Downtown is located in the heart of downtown Portland’s business and entertainment districts. This property offers 455 guestrooms, 48,000 square feet of flexible meeting space, and two restaurants, including Porto Terra Tuscan Grill & Bar, offering Italian cuisine! Unexpectedly bold and authentically Portland defines The Duniway, a boutique retreat with 327 guestrooms, and ultra-modern, flexible meeting space ideal for smaller meetings and social events! Team Members enjoy competitive benefits, strong career growth opportunities, and the Go Hilton travel program, along with complimentary meals during shifts. Join a company recognized as the #1 Great Place to Work and consistently ranked among Fortune’s World’s Best Workplaces.

Requirements

• Minimum 2 years of front office management
• Experience in managing full-service hotel with at least 300 rooms
• Schedule flexibility

Nice To Haves

• Union experience
• Hilton system knowledge

Responsibilities

• Overseeing daily front office operations
• Delivering memorable experiences that make the stay for every guest

Benefits

• Competitive benefits
• Strong career growth opportunities
• Go Hilton travel program
• Complimentary meals during shifts
• 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Employee stock purchase program (ESPP) with a 15% discount on Hilton shares
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support through dedicated caregiving concierge services
• Crisis concierge for practical support and emotional care during times of loss
• Mental health resources through Employee Assistance Program (EAP) offering free counseling and support
• Generous paid time off (PTO)
• Health & welfare benefits including health plans, dental cleanings, and vision coverage
• Retirement plans

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed