Complex Director of Sales

MarriottNashville, TN
Onsite

About The Position

We’re looking for a Complex Director of Sales to help lead revenue strategy, drive new business, and support the sales team at one of the most unique Marriott properties in the world, with 506 rooms and over 5,000 square feet of meeting space. Located just 2 blocks from Nashville’s iconic Broadway, our hotel isn’t just a place to stay — it’s a place where three distinct Marriott experiences come together under one roof. As the first-ever Tri-brand Marriott property in the world, we proudly unite: AC Hotels – Chic, modern, and European-inspired - 209 Rooms, Residence Inn – Extended-stay comfort with all the amenities of home - 172 Rooms, SpringHill Suites – Spacious, stylish suites for the modern traveler - 125 Rooms. Are you ready to work where music, hospitality, and Southern charm collide? Our landmark Tribrand hotel in Downtown Nashville is seeking a driven sales leader who’s ready to help shape the future of our commercial success.

Requirements

  • Bachelor's degree
  • 5+ years hotel sales experience

Nice To Haves

  • Preferred hotel leadership experience, preferably with a Marriott or Hilton Brand
  • Preferred event experience
  • Proven track record for success in sales and revenue generation supported with documentation and/or professional references

Responsibilities

  • Oversees and manages sales activities for NPH Properties within Market or Markets as assigned
  • Creates and maintains an office environment conducive to effective selling customer advocacy
  • Oversee hiring and training and development of Sales Managers, Property Sales Directors (if applicable), and Hourly Sales Associates/ Coordinators
  • Sets booking goals for Sales Team members
  • Leads as necessary to drive revenue and meet property objectives, guiding Property Directors and or Managers
  • Drives both guest and associate satisfaction while ensuring department's financial success
  • Leads the sales team in focusing on building long-term, value-based customer relationships that enable achievement of hotel sales objectives
  • Responsible for development of annual sales and marketing plans for each hotel
  • Upholds the NPH Guest Service Principles
  • New business identification and procurement
  • Analyze market competition and trends within various business segments
  • Assist in developing, implementing, and controlling the hotel's sales and marketing plan
  • Create and maintain strong business relationships within various market segments
  • Manage sales-related activities for the property
  • Maximize and enhance room and event revenues to meet and exceed the hotel's revenue goals
  • Retain and grow existing business to maximize profitability
  • Acts in the absence of the Corporate Director of Sales to develop and execute strategic sales plans and initiatives to maximize hotel service and profitability

Benefits

  • travel discounts
  • medical
  • dental
  • vision
  • 401k match
  • PTO after 90 days
  • early access to earned wages
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