Complex Claims Specialist- Cyber Tech E&O Media & Crime

Hiscox • Boston, MA

2d • $125,000 - $160,000 • Hybrid

About The Position

This position is for a Complex Claims Specialist at Hiscox, a leading Professional Liability Insurer. The role involves managing claims with a high level of authority to ensure fair and fast resolution for insureds and brokers. The primary focus will be on servicing claims and potential claims arising from Cyber, Tech PL, Media, and Crime professional liability lines of business. This is an opportunity to join a growing business and make a significant impact within the Hiscox USA team, which aims to be the best in providing insurance solutions and service.

Requirements

• 5+ years of professional lines claims handling experience.
• A minimum of 2-3 years professional experience in the area of Cyber and Technology coverage experience required.
• Proven ability to positively affect complex claims outcomes through investigation, negotiation and effectively leading litigation.
• Advanced knowledge of coverage within the team’s specialty or focus.
• Advanced knowledge of litigation process and negotiation skills.
• Excellent verbal and written communication skills.
• Advanced analytical skills.
• B.A./B.S degree from an accredited College or University.
• A JD from an ABA-accredited law school and bar admission in good standing may be considered as a supplement to claims handing experience.
• JD degree from an ABA accredited law school is preferred.

Responsibilities

• Perform all core aspects of in-house claims management.
• Review and analyze claim documentation and legal filings.
• Draft coverage analyses for tech E&O, first and third party cyber claims.
• Strategize and maximize early resolution opportunities.
• Monitor litigation and manage local defense and breach counsel.
• Attend mediations and/or settlement conferences, either in person or by phone as appropriate.
• Manage and track third-party vendor and service provider spend.
• Continually assess exposures and adequacy of claim reserves, and escalate high exposure and/or volatile claims to line manager.
• Liaise directly on a daily basis with insureds and brokers.
• Maintain timely and accurate file documentation/information in our claims management system.

Benefits

• Competitive salary and bonus (based on personal & company performance)
• Comprehensive health insurance
• Vision
• Dental
• FSA (medical, limited purpose, and dependent care)
• Company paid group term life
• Short-term disability
• Long-term disability coverage
• 401(k) with competitive company matching
• 24 Paid time off days
• 2 Hiscox Days
• 10 Paid Holidays
• 1 paid floating holiday
• Ability to purchase 5 additional PTO days
• Paid parental leave
• 4 week paid sabbatical after every 5 years of service
• Financial Adoption Assistance
• Medical Travel Reimbursement Programs
• Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
• Company paid subscription to Headspace to support employees’ mental health and wellbeing
• Modern and open office spaces
• Complimentary drinks

What This Job Offers

• Job Type: Full-time
• Career Level: Senior