Complex Claims Specialist - General Liability (BI)

Hiscox•Atlanta, GA

2d•Hybrid

About The Position

Put your claims skills to the test and join one of the top General Liability Insurers in the Industry as a Complex Claims Specialist! The US Claims team at Hiscox is a growing group of professionals with experience across private practice and in-house roles, working together to provide the ultimate product we offer to the market. Complex Claims Specialists are empowered to manage their claims with high levels of authority to provide fair and fast resolution of claims for our insured and broker partners. The primary role of Complex Claims Specialist is to independently analyze liability claim submissions for potential coverage, set adequate case reserves, promptly and professionally respond to inquiries from our clients and their brokers, and to proactively drive early resolution of claims arising from our General Liability products. The Complex Claims Specialist will manage a full pending of General Liability Claims, as well as provide thought leadership in multiple forums within and outside of the company. The Complex Claims Specialist actively engages in business development, product innovation, and market/customer insight and develop strong working relationships with underwriting leadership. This is a fantastic opportunity to join Hiscox USA, a growing business where you will be able to make a real impact. Together, we aim to be the best people producing the best insurance solutions and delivering the best service possible.

Requirements

JD from an ABA-accredited law school
Bar admission in good standing
Minimum of 8 years of professional experience in the area of General Liability with an insurance carrier or litigation experience in General Liability
Litigation and mediation experience
Ability to analyze liability and potential damages exposure
Experience monitoring outside counsel
Experience negotiating allocation issues
Experience drafting or reviewing litigation budgets
Experience recommending or setting reserves
Experience handling large volume of claims or litigation matters
Ability to manage case load independently and meet time lines
Excellent verbal and written communication skills
Strong ability to establish rapport and build relationships with clients
Team-oriented, with ability to excel in a collegial environment
Leadership and people management skills

Nice To Haves

<10% Travel Required

Responsibilities

Strategize and maximize early settlement opportunities for General Liability Claims (BI & PD)
Draft and Review coverage analyses
Monitoring litigation/suits and managing local defense counsel & relationship
Continually assessing exposures and adequacy of claim reserves
Drive employee engagement by exhibiting passion about the company, values, business and our customers
Take lead in managing high exposure claims on team
Monitor litigation and manage local defense counsel
Attend mediations and/or settlement conferences where appropriate
Assists in preparing & presenting quarterly reserving packs
Actively participate in the Claims/UW/Actuarial feedback loop
Keep senior claims management adequately and appropriately informed of key issues
Liaising directly on daily basis with insureds and brokers
Maintaining timely and accurate file documentation/information in our claims management system

Benefits

Competitive salary and bonus (based on personal & company performance)
401(k) with competitive company matching
Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
Company paid group term life, short-term disability and long-term disability coverage
24 Paid time off days, 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days
Paid parental leave
4 week paid sabbatical after every 5 years of service
Financial Adoption Assistance and Medical Travel Reimbursement Programs
Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
Company paid subscription to Headspace to support employees’ mental health and wellbeing
Recipient of 2024 Cigna’s Well-Being Award for having a best-in-class health and wellness program
Dynamic, creative and values-driven culture
Modern and open office spaces, complimentary drinks