Complex Claims Advisor

Sedgwick

5d•$90,000 - $105,000•Onsite

About The Position

To develop targeted solutions and provide added technical guidance and oversight to ensure complex commercial trucking claims matters are resolved optimally while creating a culture of continual quality improvement designed to elevate the overall claim handling to benefit our stakeholders. By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Requirements

Eight (8) years of casualty claims experience or equivalent combination of education and experience required to include three (3) to five (5) years of experience handling complex claims and experience in negotiation, mediation, arbitration or ADR skills on higher value complex claims.
Subject matter expertise in Commercial Trucking bodily injury liability claims.
Ability to manage claims across multiple jurisdictions.
Excellent oral and written communication, including presentation skills.
PC literate, including Microsoft Office products.
Ability to meet or exceed Service Expectations.

Nice To Haves

Bachelor's degree from an accredited college or university preferred.
Industry designation(s) preferred.
Licenses as required for specific jurisdictions.

Responsibilities

Proactively and strategically manages a complex claim inventory by assessing complex commercial trucking claims issues, utilizing jurisdictional expertise to provide oversight, and directs the handling to achieve the best possible resolution.
Acts as the organizational subject matter expert for line of business and key jurisdictions on complex claim issues.
Uses knowledge of all aspects of claims handling in evaluating exposure; recommends and directs action plans for issue or case resolution.
Articulates and documents clear and concise file notes to allow stakeholders to understand the issues and path to resolution.
Facilitates roundtables with groups/teams; engages appropriate internal and external resources as needed.
Provides technical leadership on and maintains co-ownership of complex claim issues; through further influence creates a culture of continual quality improvement.