Complex Claim Specialist, E&S General Liability

AmTrust Financial Services, Inc.

1d•Hybrid

About The Position

Amtrust Financial Services, a fast-growing commercial insurance company, is seeking an experienced Complex Claims Specialist for a role in Excess and Surplus Lines (E&S) General Liability. This position may be located in one of our claims offices, with the possibility of working remotely. The successful candidate will directly handle both litigated and non-litigated commercial general liability and excess liability claims. The successful candidate will also exhibit a strong proficiency in insurance coverage analysis and risk transfer. This position will ideally require hybrid attendance in an AmTrust location and is posted remotely for nationwide visibility.

Requirements

Minimum of ten (10) years of experience in the handling of litigated and non-litigated commercial general liability bodily injury claims, with a preference for E&S industry experience.
Minimum of three (3) years of experience in the handling of complex and high severity/damages commercial general liability and excess liability claims, as well as a preference for Coverage B experience.
Bachelor’s degree or equivalent work experience.
Strong contractual analysis skills to include insurance contracts for coverage and other contracts for risk transfer obligations/opportunities.
Proficient computer skills required to navigate our paperless claim file system.
Possesses a high level of technical claim and legal knowledge and skills.
Excellent communication skills, both written and oral.
Ability to professionally interact at a high level with parties both internal and external to AmTrust.
Ability to effectively influence others without damaging relationships.
Skillful negotiator.
Adjuster licensing as required.

Nice To Haves

CPCU designation/AIC certification preferred.

Responsibilities

Recognizing exposures and ensuring reserving is accurate and timely.
Evaluating coverage issues and risk transfer opportunities.
Ensuring appropriate investigation of the underlying facts and circumstances is carried out, proper experts are retained and utilized where necessary, selection and utilization of counsel is appropriate, proper negotiation strategy is employed.
Provide outstanding customer service and effectively communicate with our internal and external business partners.
Formulate proper resolution strategies to ensure the best total claim outcome.
Perform other duties as assigned.