Complex Case Coordinator (County ID Program Specialist 1 - LG) - Westmoreland County MH/ID
About The Position
This position serves as a Complex Case Coordinator for Dual Diagnosis and Cross-System services, supporting both adults and children/youth identified as Seriously Mentally Ill (SMI) and dually diagnosed with an intellectual disability or Autism (IDA). The role involves coordinating effective cross-system support for individuals with complex and dual-diagnosis needs to find hope, growth, recovery, quality of life, and community. The Complex Case Coordinator is a key central point of contact for multiple social service systems including Mental Health, Developmental Services, Physical Health, and more, helping teams and community partners work together to proactively address the needs of people served.
Requirements
- Two years of professional experience in the field of intellectual disabilities, and a bachelor's degree; or An equivalent combination of experience and training.
- Meet the PA residency requirement.
- Be able to perform essential job functions.
- Pass a drug screening.
- Pass a background investigation.
- Satisfactory criminal history reports including PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.
Nice To Haves
- Compassion, dedication, and experience to coordinate effective cross-system support for people with complex and dual-diagnosis needs.
Responsibilities
- Cofacilitate and document support, planning, and staffing efforts to serve individuals who are involved in multiple program areas.
- Collect and analyze data to support future evidence-based advocacy and program expansion.
- Help internal and external partners improve their technical skills or solve specific problems related to complex case coordination.
- Collaborate with providers and support coordinators to gather existing plans, evaluations, and any other information available.
- Provide referrals to appropriate education and assistance.
- Answer phone calls for new complex cases.
- Participate in ongoing communication with individuals and families to identify needs and provide connections to services.
- Facilitate admission, discharge, and transition meetings for individuals moving in and out of psychiatric inpatient units.
- Collaborate to provide assistance and education support to individuals moving from youth to adult services.
- Coordinate cases and follow-up for individuals moving in or out of the county as well as individuals transitioning from higher levels of care back into the community.
Benefits
- Health/vision insurance
- Vacation days after one year of service
- Personal days
- Sick days
- Paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
