Complaint Investigation Support

Global Staffing & Talent Solutions•Rensselaer, NY
•Onsite

About The Position

ECLARO is looking for a Complaint Investigation Support for our client in Rensselaer, NY. Our client is a leading biotechnology company turning innovative science into life-changing medicines for patients with serious diseases. With a strong focus on innovation, collaboration, and putting patients first, they’re shaping the future of healthcare.

Requirements

  • QA investigators with root cause and CAPA experience
  • batch record review
  • trending

Nice To Haves

  • Biologics fill / finish is a big plus.
  • Device complaint investigation is a plus.

Responsibilities

  • Conduct product complaint investigations to identify root causes and CAPA opportunities.
  • Evaluate batch records for contributing factors within established complaint categories.
  • Investigate complaint trend excursions and submit EQMS investigation extensions as required.

Benefits

  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO
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