Competitive Intelligence Analyst III - Hybrid

Blue Cross Blue Shield of Arizona•Phoenix, AZ

7d•Hybrid

About The Position

The Competitive Intelligence Analyst scopes and completes research and reporting projects at the direction of the Strategic Intelligence Department, from requests occurring from a variety of sources within the organization including but not limited to: Executive management, Corporate Strategy, Growth Division, Marketing, Product Development, and Actuarial Services. Provides research and insights on market conditions and competitive landscape. Accumulates competitive data and information from multiple primary and secondary sources and synthesize such data/information into reports that aid business decision making and integrates strategic market insights into BCBSAZ products and services. Use of creative reporting formats/mediums not limited to digital, video, and other mediums that aid the rapid dissemination of intelligence an expected evolution of the position.

Requirements

Bachelor’s degree in business, marketing, economics, statistics/math, literature, or related research field
1 year Experience in primary and secondary market research and data analysis
3 years Experience in primary and secondary market research and data analysis
5 years Experience in primary and secondary market research and data analysis
7 years Experience in primary and secondary market research and data analysis
Strong proficiency in spreadsheet, word processing, and presentation software
Intermediate ability in mathematics and statistics, specifically as applies to market research and analysis
Basic understanding of database management principles
Strong knowledge of primary and secondary research methodologies and research ethics
Strong writing and verbal communication skills
Willingness to constantly improve reporting mediums and production of presentations
Ability to solve problems independently and draw accurate conclusions from data using basic analytic techniques.
Ability to deal with ambiguity and make recommendations with less than complete or conflicting information while maintaining appropriate time management.
Project management skill needed to create timelines, track deliverables, resolve issues, and communicate status.
Ability to summarize and communicate effectively, both orally and in writing, to all levels in all departments
High level of creativity and curiosity
Strong problem-solving drive
Ability to conduct work independently or in a team setting
Ability to work under pressure and meet tight deadlines
Ability to work accurately, with high attention to detail
Ability to summarize and communicate technical information for a non-technical audience
Ability to build and maintain productive working relationships

Nice To Haves

Master’s degree in business, marketing, economics, statistics, or related research field
Detailed knowledge of health insurance or healthcare industry
Competent in Excel, PowerPoint, and Word
Excellent writing skills: grammar, punctuation, and the ability to convey relevant, concise information, based on data, to any level of the organization

Responsibilities

Collect, analyze, and disseminate market intelligence via creative and timely mediums to the ELT and business segments about the competitive environment and relevant business issues.
Locate and mine external data sources to gather competitive insights including market trends and competitor’s strategies.
Transform data into intelligence through synthesis and analysis to provide executive decision support.
Facilitate data-driven, fact-based decision making.
Define cross-functional expectations, and provide concise, actionable, timely deliverables.
Interpret requests for information and provide actionable, well-written reports.
Create and maintain competitor profiles and competitor market share reports.
Develop and maintain intranet knowledge library and a share site where the organization can self-serve and download reports as needed.
Manage supplier and consultant relationships and budgets.
Complete assignments as requested by the Strategy Department
Conduct research with strategic thought leadership that draws conclusions from data that serve as meaningful decision making insights.
Advance routine sources of research information to ensure most leading practice content is accessed for reporting purposes.
Contribute to situation assessments that inform the business planning process.
In support to the Director of Strategic Intelligence engage in assigned projects or reporting assignments by defining research and intelligence objectives, including identification of appropriate research methodologies, report/deliverable outcomes, reporting formats and communication requirements.
Provide vendor and budget management, including data insights and recommendations and ensuring vendor spend remains within annual budgets.
Ensure all research initiatives are tied to business strategies and deliver insights that drive strategic decision making.
Lead large research projects with minimal oversight.
Conduct extensive research and analysis to identify market trends, new business opportunities, client needs, and competitor strategies.
Renew reporting and presentation mediums to enable the production of leading practice and customer appealing reports.
Conduct budget management functions for the Chief Strategy Office cost centers
Create and updates comprehensive industry, competitor, and customer models including market share, growth projections and trends, and market forces.
Provide market and competitive insights through presentations and reports to the Executive Leadership Team.
Perform all other duties as assigned.