Competence Manager

College of LPN and HCA of Alberta (CLHA)•Edmonton, AB

10d•Hybrid

About The Position

The College of LPNs and HCAs of Alberta (CLHA) is a non-profit regulatory organization focused on protecting Alberta healthcare users by regulating the professions of Licensed Practical Nurses (LPNs) and Health Care Aides (HCAs). The CLHA sets and maintains standards to ensure safe, competent, and ethical healthcare services. This is a full-time permanent position eligible for hybrid work, with a requirement to work in the Edmonton office regularly. This posting may be used to fill future vacancies. As delegated by the Deputy Registrar, the Competence Manager leads the competence team to ensure application, registration, and renewal competence processes align with relevant legislation and policies. They support the CLHA's mandate by ensuring processes and assessments are evidence-informed, factually accurate, reviewed, and approved within established timelines. This role establishes and maintains processes and tools for audit, competence, and continuing competence programs, aligning with legislation. The Competence Manager guides and leads the team through complex assessments, audits, and requests.

Requirements

University degree in Public Administration, Nursing, Public Policy, Education, and/or Business Administration.
Professional nursing designation with active practice permit required.
Minimum of five years of experience in a mid- to senior-level healthcare or related position, preferably within a regulatory environment.
Three to five years of experience in supervision or a leadership capacity is required.
Experience in research, program development and evaluation, as well as familiarity with data analysis is required.
Exceptional knowledge of translation skills, including the ability to interpret legislation and explain complicated legal concepts in a concise manner using plain language.
Strong understanding of health-related trends, political issues, legislation changes, and concerns that may impact LPNs and HCAs, nursing, and/or healthcare.
Well-versed in the HPA, Health Professions Restricted Activities Regulation, Health Information Act, and their application to the professions regulated by the CLHA.
Analytical and strong critical thinking skills, making sound decisions and recommendations in your work.
Comfortable working with legislation and policies and possess a broad system thinking approach, considering impacts both internal and external to an organization.
Strong leader, providing guidance, mentorship, and development to a group of professionals.
Conduct work autonomously, collaborating and communicating with colleagues appropriately and effectively.
Intermediate to advanced PC/computer skills with solid understanding of MS Office.
Must speak, read, and write English fluently.
Must be eligible to work in Canada.
Satisfactory professional and criminal reference checks.

Nice To Haves

Knowledge of and experience utilizing change management principles is considered an asset.
Ability to travel provincially and nationally.

Responsibilities

Provide supervision, mentorship, and guidance to the Registration Competence Advisors, including recruitment, selection, and orientation of new team members.
Set, resource, and implement department initiatives to assist the team in reaching their goals.
Oversee the consistency and reliability in the issuance of registration and renewal evaluation and decision letters that are transparent, impartial, defensible, and procedurally fair.
Respond to escalated matters with registrants and applicants, ensuring a clear understanding of the substantial equivalency framework, and communicate high risk or sensitive matters internally.
Develop and implement evidence-based programs for LPNs and HCAs focused on ongoing development of a professional’s knowledge, skills, and judgement to support safe, ethical, and high-quality care.
Provide leadership to the continuing competence audit processes.
Prepare recommendations and provide support to the Competence Committee.
Analyze trends, assess gaps, and formulate recommendations for improvements to competence assessments and continuing competence programs.
Develop, maintain, and implement evidence-based competency assessments for both the LPN and HCA professions, including evaluation rubrics, prior learning assessment and recognition (PLAR), and self-assessment tools.
Collaborate with the Deputy Registrar/Director of Registration & Competence, Registration Managers, and other identified partners on initiatives and projects involving competence-related regulation, competence assessments and the continuing competence programs, the LPN or HCA professions, and/or legislation to support internal, provincial, or national strategic initiatives.