Compensation Technician

IFAS LLC•Charleston, SC

1d•Onsite

About The Position

The U.S. Department of State (DoS), The Bureau of the Comptroller and Global Financial Services, Charleston has a requirement for a Compensation Technician in the Office of Global Compensation. The Compensation Technician position will be responsible for payroll processing, analysis, auditing and monitoring of payroll in the office of American Pay Processing (CGFS/GC/PPR/AMP). Global Compensation Overview: Global Compensation provides compensation services to U.S. Foreign Service employees, Department of State Civil Service employees and Locally Employed (LE) staff. They provide both American and LE Staff payroll services for U.S. Agencies Overseas and Annuity services for Foreign Service Retirees. With locations in Charleston, South Carolina and Bangkok, Thailand, Global Compensation manages one of the most complex compensation environments in the world, providing compensation services in 180 countries and 140 currencies. Services include time and attendance, payroll, annuity payments, customer support, withholding, benefits, record keeping and reporting for our employees working domestically and overseas at our Embassies and Missions. Global Compensation’s primary goal is to provide world-class compensation services to its customers. The contractor shall perform these services under Jennifer Pinckney, DoS Manager, American Pay Processing. American Pay Processing (AMP): Provides compensation services to U.S. Foreign Service, Department of State Civil Service and Foreign Service Retirees. We also provide American payroll services for U.S. Agencies Overseas. AMP manages a diverse foreign affairs payroll environment, providing our services to our Civil and Senior Executive Service employees domestically, U.S. Foreign Service employees in the U.S., and overseas, and Annuity services to Foreign Service Retirees. Our services include time and attendance, payroll, annuity payments, customer support, withholding, benefits, record keeping and reporting for our employees and Annuitants. Our primary goal is to provide world-class compensation services to our customers.

Requirements

Must possess superior multi-tasking, customer service, analytical, organizational, oral, and written communication skills.
Requires experience with computer-based applications including word-processing, spreadsheets, and database management systems.
MS Excel and MS Word experience at an intermediate level is required.
Must have payroll and/or financial experience working in high volume work environments
Requires a strong attention to detail and analytical problem-solving skills
Relevant professional experience with mainframe, web based or client-server technologies and experience performing business systems analysis
experience performing the analysis of technical and financial tasks
working independently or as part of a team.
Ability to analyze data, accounting and payment records, reports and obtain the necessary information to correct problems.

Nice To Haves

An Associates or four-year degree from an accredited university or college is preferred.
Experience in supporting the development/implementation of large, complex financial management systems is preferred.
Experience with some of the systems and technologies supporting DoS accounting and financial services preferred.
Professional and technical certification programs and years of experience may be substituted for years of education, based on credit hour equivalents

Responsibilities

Responsible for accuracy of calculating and processing Time and Attendance into various proprietary financial systems, ensuring timeliness and accuracy of information. This includes working accounts by organization or country code by processing a variety of transactions which affect pay, leave, taxes, benefits, and other deductions.
Receive, research, analyze, and process pay actions under the Common Actions such as, but not limited to: Accounting Updates, Awards, COLA (Cost of Living Allowance), Donated Leave, E&L Statements, General Inquiry – Common/Historical, INWS (In Non-Working Status), Leave Adjustments, Overpayment & Underpayment - Common, PCS Renewal/Other, Restored Leave Adjustment, Return of Donated Leave, Salary Adjustment, Service Computation Date Adjustment, Supplemental- Common, T&A Processing & Manual Submission, Year-to-Date Adjustment (YTDA) – Common.
As needed, the following Common Monitoring measures may be required: T&A Adjustment Monitoring, eAwards Letters, Employees Not Paid Report, SCALP Report, Negative Annual Sick Leave Report, Annual Leave Forfeiture, Automated Adjustment Report, T&A Correction Errors by Org Code and Calculations Exception.
Verifies the validity of personnel actions and personal service contracts/agreements prepared by serviced Embassies, rejecting those who are not properly completed or in accord with existing personnel law, regulation and advises post personnel offices of the deficiencies and corrections needed to affect the action.
Answers questions from employees regarding payroll matters (pay, deductions and related matters).
Audits, analyzes, and reconciles reports or accounts, and as necessary, makes adjustments which are largely retroactive in nature. More difficult adjustments may require extensive record searches and involve correction of accounts.
Perform manual calculations when deemed necessary to verify year-to-date adjustments and corrections when the calculations cannot be performed through the automated payroll system, CAPPS and or other financial systems as required.
Research, correct and determine the cause of erroneous payments and timely clearing of domestic and overseas T&A rejects.
Calculating overpayments made due to system deficiencies, preparing proposed repayments schedules, communications those proposals to the employees and entering the collections in accordance with the debt collections of the Federal Government. Overpayments may occur during each bi-weekly pay cycle.
Prepares reports on various aspects of the payroll cycle, as requested by DoS.
Performs other payroll duties as assigned.