Company Manager

Canadian Opera Company•Toronto, ON

2d•Onsite

About The Position

The Canadian Opera Company (COC) is seeking a Company Manager to support visiting artists and creative personnel. This role is crucial for ensuring a positive and well-supported experience for artists during their time in Toronto, from arrival through rehearsals and performances. The Company Manager will handle a variety of responsibilities including day-to-day support, administrative and financial processes, performance operations, and inter-departmental collaboration, all while maintaining strong communication and a high standard of care. The COC is undergoing a transformation with new leadership, aiming to build on its legacy of artistic excellence while embracing growth, relevance, and community connection.

Requirements

Post-secondary education or equivalent experience in arts administration, company management, or event coordination.
Strong organizational and coordination skills with the ability to manage multiple priorities.
Excellent interpersonal and customer service skills.
Ability to work flexible hours, including evenings and weekends, during rehearsal and performance periods.
Proficiency with Microsoft Office applications and administrative software systems.

Nice To Haves

Experience supporting artists or performers in a performing arts or cultural organization is an asset.
Experience working with scheduling or production management systems such as ArtsVision is an asset.
Familiarity with financial systems such as Business Central / Dynamics 365 is an asset.

Responsibilities

Coordinate travel, immigration, accommodation, and local transportation arrangements for visiting artists and creative personnel.
Provide day-to-day support to artists during rehearsal and performance periods.
Liaise with artists and their agents to ensure logistical needs are addressed in a timely manner.
Assist artists with practical arrangements such as medical appointments, local services, and orientation to company facilities.
Maintain positive relationships with service providers including hotels, travel agencies, and local vendors.
Gather required banking and documentation information for artists in coordination with the Finance department.
Process artist reimbursements and expense claims through the company’s financial systems.
Maintain detailed records related to artist logistics, travel arrangements, and service providers.
Support preparation and distribution of welcome packages and relevant documentation for visiting artists.
Attend rehearsals and performances as required to support artists and address logistical needs.
Coordinate medical support arrangements for rehearsals and performances, including doctor scheduling where required.
Monitor artist well-being during performance periods and communicate concerns to relevant leadership when necessary.
Assist with facilitating opening night and dress rehearsal tickets, as well as performance-related events involving artists and guests.
Collaborate with the Contracts Manager, Senior Manager Scheduling, and Director, Ensemble Studio to support artist coordination and scheduling needs.
Coordinate with the Box Office to arrange complimentary or purchased tickets for artists, agents, and guests.
Liaise with external agencies such as Service Canada regarding VISAs, work permits or related documentation.
Provide support for health and safety or public health protocols affecting visiting artists as required.
Perform other related duties as assigned.