Commute Planner, GREF, Facilities, Maintenance, & Real Estate - Americas (AMER)

Amazon • Culver City, CA

8d • $115,600 - $185,000 • Hybrid

About The Position

The GREF AMER Commute Planner will be a member of the Global Real Estate & Facilities (GREF) team that oversees corporate office space and programs globally. You will be an integral part of the AMER Commute Planning Team responsible for helping to deliver GREF Commute, our world class commuting program for employees and visitors. GREF Commute includes Amazon Ride (commuter, last mile, and intercampus shuttles), public transit and car-free programs, bicycle programs, Amazon managed parking assignments, and employee engagement and events. The GREF Commute Planner will work with the AMER Program Manager to implement the commute vision for AMER and their individual Areas. This role will work collaboratively with the GREF Amer Commute Program Manager, GREF Commute staff, and AMER wide vendors to identify best practices, incorporate employee feedback, implement innovative programs, and monitor progress. This is an exciting role working on big initiatives to improve employee experience and help Amazon meet its goals. Example initiatives include: Decreasing single occupancy rides in support of Amazon’s Net Zero commitment, Reimagining how parking is managed from an employee experience and technology standpoint, Developing methodology and metrics for incorporating customer feedback into program planning and development.

Requirements

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• 4+ years of transportation planning experience

Nice To Haves

• 2+ years of driving process improvements experience
• Knowledge of general AI tools
• Experience in problem solving and delivering results
• Experience with written and verbal communication and presentation
• Demonstrated experience managing and prioritizing tasks in a fast paced environment
• Bachelor’s degree in transportation planning, economics, public policy, engineering, or a related field

Responsibilities

• Bring innovative ideas and industry best practices to elevate commute program offerings tailored to the local context.
• Implement a communications and engagement strategy in partnership with GREF Commute Regional Leads to promote programs and offer avenues for employee feedback. Support Regional Leads to successfully respond to escalations and support consensus and alignment with business leaders.
• Support Regional Leads to meet local program requirements, including trip reduction, survey, or other requirements.
• Support development of AMER commute budget forecasts.
• Support development of Requests for Proposals (RFPs) and selection process.
• Support partnerships with regional transit agencies and Amazon Public Policy and Sustainability teams.
• Support development of dashboards and systems to track GREF AMER Commute performance. Bring a curious and analytic mindset to pull key takeaways from the data to inform program changes and employee engagement strategies.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level