Community & Workforce Specialist II - One Stop Training Team

Pima County•Tucson, AZ

7d•$22 - $29•Hybrid

About The Position

This is a grant-funded position with the Community & Workforce Development One-Stop Training Team. The successful candidate will be responsible for administering the Testing of Adult Basic Education (TABE) test following standardized testing parameters, as well as other administrative duties. The successful candidate must be able to work independently, make quick decisions, and be familiar with the ADA, as well as have good problem solving and organizational skills. They will communicate effectively with clients either in person or by phone regarding services provided by the training department. Testing is performed at both the Kino Service Center and Northwest Service Center, requiring travel to either location. The Community & Workforce Development Department works with vulnerable populations and minors. A Level one Fingerprint Clearance Card, a Criminal History Self Disclosure Affidavit, and a Central Registry background check are requirements for employment.

Requirements

Associates degree from an accredited college, university or technical school in management, public or business administration or a field related as determined by the department head at the time of recruitment AND one year of professional experience in health, customer service, human services, or a closely related field.
OR: One year of experience with Pima County as a Community and Workforce Specialist I or similar Pima County position, as determined by the department head at the time of recruitment.
(Relevant experience and/or education from an accredited college or university may be substituted.)
Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment.
The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant’s suitability to operate county vehicles in accordance with Pima County administrative procedures.
A Level one Fingerprint Clearance Card, a Criminal History Self Disclosure Affidavit, and a Central Registry background check are requirements for employment.

Nice To Haves

Minimum one (1) year experience working with job seekers in person and over the phone.
Minimum six (6) months experience with data entry and spreadsheet software such as Excel.
Experience with/knowledge of classroom management, with an emphasis on standardized testing.
Bilingual (Spanish/English).

Responsibilities

Participates in the day-to-day operational and support activities of a specialized, complex functional program or work unit within the Community & Workforce Development Department.
Provides direct services urgently and compassionately to Community & Workforce Development clients, which may include working with clients via phone, email, online, or in person, including collaboration with other agencies and organizations to maximize resources and services.
Assesses the needs of community members and provides guidance on appropriate resources based on individual needs.
Matches qualified candidates with resources, coaching, or support related to employment, education, or financial assistance.
Represents the program or work unit at community events and in meetings with County personnel and/or community partners.
Provides administrative and other support essential to the completion of program or work unit objectives, including mentoring and leading staff and volunteers in specialized program activities.
Provides input to management in the development of program goals and objectives.
Manages and maintains accurate records of program participants and their progress.
Responsible for other duties as assigned in support of the overall goals and functions of both the Community & Workforce Development Department and Pima County.