Community & Workforce Specialist I - One Stop

Pima County•Tucson, AZ

2d•Onsite

About The Position

This is a grant-funded position within the Community & Workforce Development Department. The Community & Workforce Specialist will communicate with employers to post jobs, assist in creating job postings for jobseekers via email, webpage, and in resource rooms. The role also involves assisting in hosting recruitment events and job fairs. Additional duties include providing receptionist/administrative assistant support and assisting customers at the front reception and resource/computer rooms at Pima County One-Stop locations. This department works with vulnerable populations and minors, requiring a Level One Fingerprint Clearance Card, a Criminal History Self Disclosure Affidavit, and a Central Registry background check.

Requirements

Associate’s degree from an accredited college, university or technical school in management, public or business administration or a field related as determined by the department head at the time of recruitment. (Relevant experience and/or education from an accredited college or university may be substituted.)
One year of experience with Pima County as a Community & Workforce Technician I or II or similar Pima County position, as determined by the department head at the time of recruitment.
Valid driver license is required at time of application.
Valid AZ driver license is required at time of appointment.
The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant’s suitability to operate county vehicles in accordance with Pima County administrative procedures.
A Level One Fingerprint Clearance Card, a Criminal History Self Disclosure Affidavit, and a Central Registry background check are requirements for employment.

Nice To Haves

Minimum six (6) months experience working with job seekers helping with employment services, support services, and community resources.
Minimum six (6) months experience in a social services setting helping customers.
Minimum one (1) year experience in a customer service desk environment or customer service-related field.
Minimum one (1) year experience using Microsoft Word and Excel.
Bilingual (English/Spanish).

Responsibilities

Participates in the day-to-day operational and support activities of a functional program or work unit within the Community & Workforce Development Department.
Provides direct services urgently and compassionately to Community & Workforce Development clients, which may include working with clients via phone, email, online, or in person.
Assesses the needs of community members and provides guidance on appropriate resources based on individual needs.
Matches qualified candidates with resources, coaching, or support related to employment, education, or financial assistance.
Represents the program or work unit at community events and in meetings with County personnel and/or community partners.
Provides administrative and other support essential to the completion of program or work unit objectives.
Communicates with and participates in program activities in coordination with other County departments and community partners.
Provides input to management in the development of program goals and objectives.
Manages and maintains records of program participants and their progress.
Responsible for other duties as assigned in support of the overall goals and functions of both the Community & Workforce Development Department and Pima County.