Community Wellness Specialist - Part Time 20 Hours

Manna Church•Fayetteville, NC

About The Position

Under the supervision of the Fayetteville Cares Director, the Community Wellness Specialist provides psychosocial support services through the Safeguard Veterans Task-Sharing Initiative. The role works directly with Veterans and other individuals experiencing instability, stress, behavioral health challenges, or barriers to self-sufficiency, helping them develop practical skills that promote emotional regulation, problem solving, resilience, and overall wellness. After completing required training and certification, the specialist delivers evidence-based CETA Psychosocial Support Services (CPSS). The position emphasizes relationship-building, engagement, support, and skill development while helping participants identify goals and connect with appropriate community resources. Healthcare credentials are not required. Fayetteville Cares is a Day Resource Center serving people affected by homelessness, hunger, behavioral health challenges, and everyday challenges. Team members are expected to support an environment centered on dignity, hospitality, support, encouragement, and next steps.

Requirements

Customer service experience.
Ability to use iPads and computers.
Ability to move throughout the Day Resource Center during assigned shifts.
Ability to facilitate meetings, support groups, and participant engagement activities.
Ability to occasionally lift and move supplies weighing up to 25 pounds.

Responsibilities

Be a culture carrier of Fayetteville Cares.
Build trusting relationships with Veterans and community members participating in the Safeguard program.
Complete required CPSS training, supervision, and certification requirements.
Deliver evidence-based psychosocial support interventions using the CPSS model.
Help participants develop emotional regulation, coping, problem-solving, and wellness skills.
Facilitate structured individual and group support sessions as assigned.
Support participants in identifying strengths, goals, and action steps toward stability.
Use grounding, behavioral activation, cognitive coping, problem solving, safety planning, and substance use reduction techniques as trained.
Maintain an assigned participant caseload and complete required follow-up activities.
Document services, assessments, and participant progress in CareConfidence and other required systems.
Participate in weekly supervision, coaching sessions, and case reviews.
Identify participants who may need additional support and assist with referrals to higher levels of care when appropriate.
Collaborate with Fayetteville Cares staff, providers, volunteers, and community partners to support participant success.
Assist with outreach and engagement to identify Veterans and community members who may benefit from services.
Support a welcoming, safe, and encouraging environment within the Day Resource Center.
Network with Veteran-serving organizations and community partners to strengthen service connections.
Assist with front desk operations as assigned, including welcoming guests, providing general program information, and supporting a positive guest experience.
Perform other duties, projects, and responsibilities assigned by Fayetteville Cares leadership to support organizational operations, program objectives, and guest services.