Community & Volunteer Engagement Coordinator

Jewish Family Service of San Diego • San Diego, CA

1d • $25 - $27 • Onsite

About The Position

We are seeking an organized, mission-driven Community & Volunteer Engagement Coordinator to strengthen and expand our corps of JFS volunteers. This role is responsible for onboarding, engaging, and supporting volunteers; facilitating community engagement initiatives; and maintaining accurate volunteer data and reporting. The ideal candidate is detail-oriented, relationship-focused, and passionate about building meaningful community connections.

Requirements

• Previous experience working with or managing volunteers.
• 1–2 years of customer service experience in a professional setting.
• Excellent written and verbal communication skills; experience with public speaking.
• Highly organized, detail-oriented, and able to manage time independently.
• Strong teamwork, problem-solving, and initiative.
• Strong collaboration skills, with experience working across teams and with external partners.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to work evenings and weekends as needed.
• Access to a reliable vehicle and automobile insurance.

Nice To Haves

• Knowledge of Jewish culture and experience working within the Jewish community.

Responsibilities

• Onboard, and provide volunteer orientation for new and diverse potential volunteers.
• Manage and retain active volunteers, and re-engage past participants.
• Support and assist with planning volunteer appreciation events.
• Lead or coordinate staffing for group volunteer opportunities.
• Respond to volunteer inquiries via email and phone in a professional, timely manner with excellent customer service.
• Organize and facilitate year-round engagement projects, including holiday basket deliveries, High Holy Day and Passover donation drives, the Backpack Drive, and other initiatives.
• Present to community groups, schools, corporations, and service organizations about volunteer opportunities.
• Represent the organization at community fairs, events, and meetings to increase awareness and build partnerships.
• Support special projects for the CVE team, including administrative tasks and campus tours.
• Contribute to volunteer communications and Volunteer Appreciation Month activities.
• Maintain the volunteer database, ensuring accuracy in hours, qualifications, compliance documents, and in-kind contributions.
• Track volunteer group hours across the agency and report measurable impact.
• Ensure monthly volunteer hours are accurately submitted by all programs.
• Complete monthly and annual reporting to maintain compliance with internal and external requirements.
• Perform ongoing database maintenance and ensure volunteer compliance documentation remains up to date.
• Update department information across internal employee platforms.
• Perform administrative tasks such as processing purchases, invoices, and reimbursements.
• Other duties as assigned.

Benefits

• Comprehensive, low-cost healthcare coverage for employees
• Generous employer 401(k) contributions
• Employer-covered life insurance
• Paid vacation time and sick leave
• 15 paid holidays, including Federal and Jewish holidays (as long as the holiday lands on a normal scheduled work day), and floating holidays
• 2 Wellness Days to be taken any time during the year to support employees’ mental wellness

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed