Community Technician - Inwood - Thursday-Monday 4pm-12:30pm

Bowery Residents' CommitteeNew York, NY
Onsite

About The Position

This position is for a Community Technician at BRC, a residential program for individuals experiencing homelessness. The role focuses on maintaining a safe environment, engaging residents empathetically, managing challenging behaviors, and performing various operational duties. BRC aims to help New Yorkers experiencing homelessness reclaim their lives by providing support, opportunities for health and self-sufficiency, and restoring hope and dignity. The organization emphasizes employee wellbeing and development, offering a workplace where staff can achieve goals, make a difference, and grow personally and professionally. BRC has over 1000 full-time, part-time, and per-diem positions across Manhattan, Brooklyn, the Bronx, and Queens.

Requirements

  • High School diploma or GED required.
  • CPR Certification or the ability to obtain certification required.
  • NYC Fire Safety Guard Certification or the ability to obtain certification required.
  • Basic computer literacy required.
  • Effectively communicate with others both in writing and orally.
  • Ability to maintain professional boundaries.

Nice To Haves

  • NYC Fire Safety Coordinator Certification preferred; employees must be willing to attempt to acquire certification.
  • Security guard license preferred; employees must be willing to attempt to acquire license.
  • Food Handler Certificate preferred; employees must be willing to attempt to acquire certification.
  • Experience working with individuals experiencing homelessness preferred.
  • Bilingual abilities a plus.

Responsibilities

  • Monitor residential program for individuals experiencing homelessness, focusing on maintaining a safe environment.
  • Engage individuals in an approachable and empathetic manner.
  • Perform rounds and address the varied needs of individuals experiencing homelessness.
  • Manage conflict or challenging behaviors with self-awareness, emphasizing safety and building trust.
  • Screen residents and visitors at the front door.
  • Create written documentation, including logbook entries, incident reports, and progress notes.
  • Manage inventory for supplies.
  • Maintain fire safety drills and logs.
  • Provide emergency first aid/CPR assistance/NARCAN when needed.
  • Assist with inspections and audits.
  • Escort clients and serve meals as needed.
  • Help maintain an orderly and clean facility.
  • Perform related duties as assigned.
  • Subject to mandatory overtime.

Benefits

  • Health insurance
  • Paid sick time benefits
  • Competitive health and dental plans, with coverage available for spouse, domestic partner, and dependents.
  • A minimum of 3 weeks paid vacation
  • 12 paid holidays
  • Additional paid sick and personal time.
  • A 403(b) pension plan with a matching benefit paid by BRC.
  • Tuition assistance
  • Many training opportunities for career development.
  • Flexible spending accounts (FSAs) for healthcare, transit, and childcare.
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