Community Technician - Palace - Tuesday-Saturday 11pm-7:30am
About The Position
This position is within a residential program for individuals experiencing homelessness, with a focus on maintaining a safe environment. The role involves engaging individuals in an approachable and empathetic manner, performing rounds, and addressing their varied needs. The Community Technician will manage conflict or challenging behaviors with self-awareness, emphasizing safety and building trust while understanding each person's unique experience. Responsibilities include screening residents and visitors, creating written documentation (logbook entries, incident reports, progress notes), managing inventory, maintaining fire safety drills and logs, and providing emergency first aid/CPR assistance/NARCAN when needed. The role also involves assisting with inspections and audits, escorting clients, serving meals, and helping to maintain an orderly and clean facility. This position is subject to mandatory overtime.
Requirements
- High School diploma or GED required
- CPR Certification or the ability to obtain certification required
- NYC Fire Safety Guard Certification or the ability to obtain certification required
- TB clearance when required
- Effectively communicate with others both in writing and orally
- Ability to maintain professional boundaries
- Basic computer literacy required
Nice To Haves
- NYC Fire Safety Coordinator Certification preferred; employees must be willing to attempt to acquire certification
- Security guard license preferred; employees must be willing to attempt to acquire license
- Food Handler Certificate preferred; employees must be willing to attempt to acquire certification
- Experience working with individuals experiencing homelessness preferred
- Bilingual abilities a plus
Responsibilities
- Monitor a residential program for individuals experiencing homelessness, focusing on maintaining a safe environment.
- Engage individuals in an approachable and empathetic manner.
- Perform rounds and address the varied needs of individuals experiencing homelessness.
- Manage conflict or challenging behaviors with self-awareness, emphasizing safety and building trust.
- Screen residents and visitors at the front door.
- Create written documentation, including logbook entries, incident reports, and progress notes.
- Manage inventory for supplies.
- Maintain fire safety drills and logs.
- Provide emergency first aid/CPR assistance/NARCAN when needed.
- Assist with inspections and audits.
- Escort clients and serve meals as needed.
- Help maintain an orderly and clean facility.
- Perform related duties as assigned.
- Subject to mandatory overtime.
Benefits
- Health insurance
- Paid sick time
- Competitive health and dental plans, with coverage available for your spouse, domestic partner, and dependents
- A minimum of 3 weeks paid vacation
- 12 paid holidays
- Additional paid sick and personal time
- A 403(b) pension plan with a matching benefit paid by BRC
- Tuition assistance
- Many training opportunities for career development
- Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
