Per Diem Community Technician - Upper Manhattan

Bowery Residents' Committee•New York, NY

5d•Onsite

About The Position

This per diem position involves monitoring a residential program for individuals experiencing homelessness in Upper Manhattan. The role focuses on maintaining a safe and supportive environment, engaging residents with empathy, and addressing their needs. Responsibilities include conflict management, screening residents and visitors, documentation, inventory management, fire safety drills, providing emergency first aid/CPR/NARCAN, assisting with inspections, escorting clients, serving meals, and maintaining facility cleanliness. This position is subject to mandatory overtime.

Requirements

High School diploma or GED required.
CPR Certification or the ability to obtain certification required.
NYC Fire Safety Guard Certification or the ability to obtain certification required.
Basic computer literacy required.
Effectively communicate with others both in writing and orally.
Ability to maintain professional boundaries.

Nice To Haves

NYC Fire Safety Coordinator Certification preferred; employees must be willing to attempt to acquire certification.
Security guard license preferred; employees must be willing to attempt to acquire license.
Food Handler Certificate preferred; employees must be willing to attempt to acquire certification.
Experience working with individuals experiencing homelessness preferred.
Bilingual abilities a plus.

Responsibilities

Monitor a residential program for individuals experiencing homelessness.
Maintain a safe environment.
Engage individuals in an approachable and empathetic manner.
Perform rounds and address the varied needs of individuals.
Manage conflict or challenging behaviors with self-awareness, emphasizing safety and building trust.
Screen residents and visitors at the front door.
Create written documentation, including logbook entries, incident reports, and progress notes.
Manage inventory for supplies.
Maintain fire safety drills and logs.
Provide emergency first aid/CPR assistance/NARCAN when needed.
Assist with inspections and audits.
Escort clients and serve meals as needed.
Help maintain an orderly and clean facility.
Perform related duties as assigned.
Subject to mandatory overtime.