Community Technician - East Side - Thursday-Monday 7am-3:30pm

Bowery Residents' Committee • New York, NY

12h • Onsite

About The Position

This position is for a Community Technician at BRC, focusing on monitoring a residential program for individuals experiencing homelessness. The role emphasizes maintaining a safe environment, engaging individuals with empathy, managing conflict, and addressing their needs. Responsibilities include screening residents and visitors, creating documentation, managing inventory, conducting fire safety drills, providing first aid/CPR/NARCAN, assisting with inspections and audits, escorting clients, serving meals, and maintaining facility cleanliness. The position is full-time, 37.5 hours per week, and subject to mandatory overtime.

Requirements

• High School diploma or GED required.
• CPR Certification or the ability to obtain certification required.
• NYC Fire Safety Guard Certification or the ability to obtain certification required.
• Basic computer literacy required.
• Effectively communicate with others both in writing and orally.
• Ability to maintain professional boundaries.

Nice To Haves

• NYC Fire Safety Coordinator Certification preferred; employees must be willing to attempt to acquire certification.
• Security guard license preferred; employees must be willing to attempt to acquire license.
• Food Handler Certificate preferred; employees must be willing to attempt to acquire certification.
• TB clearance when required.
• Experience working with individuals experiencing homelessness preferred.
• Bilingual abilities a plus.

Responsibilities

• Monitor a residential program for individuals experiencing homelessness, focusing on maintaining a safe environment.
• Engage individuals in an approachable and empathetic manner.
• Perform rounds and address the varied needs of individuals experiencing homelessness.
• Manage conflict or challenging behaviors with self-awareness, emphasizing safety and building trust.
• Screen residents and visitors at the front door.
• Create written documentation, including logbook entries, incident reports, and progress notes.
• Manage inventory for supplies.
• Maintain fire safety drills and logs.
• Provide emergency first aid/CPR assistance/NARCAN when needed.
• Assist with inspections and audits.
• Escort clients and serve meals as needed.
• Help maintain an orderly and clean facility.
• Perform related duties as assigned.

Benefits

• Health insurance
• Paid sick time
• Competitive health and dental plans, with coverage available for your spouse, domestic partner, and dependents.
• A minimum of 3 weeks paid vacation
• 12 paid holidays
• Additional paid sick and personal time.
• A 403(b) pension plan with a matching benefit paid by BRC.
• Tuition assistance
• Many training opportunities for career development.
• Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED