Community Team Lead - Indy South

Sycamore Services Inc • Indianapolis, IN

21d

About The Position

Sycamore Services is seeking a Community Team Lead to train people with disabilities in daily living skills and promote their community involvement. The organization provides personalized services across home, community, and office settings for people with intellectual and developmental disabilities and other challenges that can limit daily activities.

The position supports participants in pursuing personal futures and goals through community integration. The Team Lead helps design, implement, and monitor support plans that prioritize meaningful engagement and autonomy, and acts as a mentor and advocate to support successful outcomes. The role also maintains accurate case records and promotes inclusive, supportive environments in accordance with the agency’s mission.

Requirements

• High school diploma or GED.
• Excellent people, written, and communication skills.
• Demonstrated ability to organize and teach others.
• Ability to work flexible, non-standard hours.
• Valid driver’s license and dependable transportation.
• Ability to lift at least 35 pounds; upper body leverage strength required.
• Basic computer skills for data entry and email.

Nice To Haves

• At least one year of experience working with persons with disabilities is preferred.

Responsibilities

• Supervise, mentor, support, assign caseloads, and assess the performance of direct subordinates, including Community Consultants when the Program Coordinator is unavailable.
• Assist with hiring and training staff, and ensure training documentation is completed, signed, and submitted to HR.
• Assist with conducting 90-day performance evaluations and annual performance reviews for supervised staff.
• Assist with coordinating and leading staff meetings and activities.
• Assist staff with service delivery and staffing or coverage needs as necessary.
• Ensure staff schedules and time entries are completed daily.
• Assist with coordinating staff assignments and ensuring individual participant training is completed.
• Support outcomes based on participants’ desires, interests, and personal plans for the future.
• Assist with developing program curriculum for individuals and groups in accordance with ISP goals.
• Help oversee behavior plans and ensure staff track participant behavioral issues.
• Ensure daily tasks are completed, including goals, assigned activities, medication administration, and assistance with hygiene and toileting needs.
• Assist with budgeting monthly program expenses, including expenses for cooking and health classes.
• Implement participants’ choices and provide opportunities for inclusion through training, advocacy, social interaction, invitations to participate, behavioral support, and planned activities.
• Provide input and feedback at annual, quarterly, and as-needed meetings for individuals served.
• Lead group activities and discussions.
• Maintain a clean, organized, and safe working environment.
• Assist individuals during emergency drills or incidents in accordance with policies and procedures.
• Help monitor consumer funding utilization.
• Monitor goals and objectives to enhance individual independence and ensure meaningfulness.
• Help update participant information and maintain participant files and case records in accordance with agency, funding-source, and CARF standards; ensure pertinent records are submitted for upload to the client electronic file.
• Complete incident and accident reports when warranted.
• Monitor ISPs on an ongoing basis, assess their success, and suggest changes to the Program Coordinator when needed.
• Maintain open communication with families, care providers, agency staff, and state agencies.
• Assess the satisfaction of participants, families, and other providers.
• Help oversee medication administration in accordance with support plans and agency policies.
• Help maintain program, First Aid, and safety supplies.
• Help develop and maintain safety and incident procedures at assigned locations in accordance with agency policies.

Benefits

• Job advancement opportunities and support for professional growth and career development.
• Medical, dental, and vision insurance.
• Life insurance.
• 401(k) profit-sharing program.
• Access to Indiana Members Credit Union.
• Transportation assistance to support commuting.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED