Community Support Worker - Hospital Team
About The Position
Leicestershire County Council is seeking Community Support Workers to join its Hospital Discharge Team. Based at Leicester Royal Infirmary, the role works across all three acute hospitals in Leicester, supporting Leicestershire residents as they prepare to leave inpatient care and move home or into a care setting for continued rehabilitation, recovery, reablement, and assessment. The postholder works in a multidisciplinary team alongside therapists, nurses, doctors, individuals, and families to help create safe, person-centred discharge plans. This is a fast-paced service that relies on teamwork, adaptability, and creative problem-solving to help people regain independence and move forward with confidence. The role supports adults, families, and carers in line with the Care Act 2014 and Mental Capacity Act 2005. This career-graded role provides a progression route from Grade 8 to Grade 9. At Grade 8, the postholder undertakes a Learning and Induction Programme, including the Care Certificate and Diploma in Care Level 2, with mentoring from Senior Community Support Workers. Progression to Grade 9 involves more complex responsibilities, including assessment, support planning, and case management. An enhanced DBS check with barred list check is required.
Requirements
- Level 2 qualification (or equivalent) in Maths and English.
- A relevant health or social care qualification, or equivalent experience.
- Understanding of adult social care needs and risk assessments.
- Ability to undertake direct work with people who access or need the service.
- Strong communication, teamwork, and partnership-working skills.
- Demonstrated ability to manage caseloads and deliver person-centred care.
- Good written and verbal communication and negotiation skills.
- Ability and means to travel across Leicestershire to undertake visits.
- Commitment to the organisation’s values and to delivering accessible and inclusive services.
- Enhanced DBS check with barred list check required.
Responsibilities
- Support people in hospital as they prepare to leave inpatient care and move home or into a care setting.
- Work with therapists, nurses, doctors, individuals, and families to shape safe, person-centred discharge plans.
- Support adults, their families, and carers in line with the Care Act 2014 and Mental Capacity Act 2005.
- Undertake direct work with people who access or need the service.
- At Grade 9, undertake more complex responsibilities including assessment, support planning, and case management.
- Work across the three acute hospitals in Leicester and undertake visits across Leicestershire.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
