Community Support Worker, Vancouver (Casual)

Union Gospel Mission (Vancouver)•Vancouver, BC

2d•CA$24 - CA$26•Hybrid

About The Position

This position involves supporting community members in Vancouver’s Downtown East Side (DTES) through relationship-building, compassionate care, and practical assistance. The role focuses on engaging individuals with dignity and respect, fostering trust, and responding to both immediate and longer-term needs. Responsibilities include connecting guests to appropriate resources such as housing, clothing, shelter, recovery programs, and other community supports. The Outreach Worker may also assist at other UGM locations in Vancouver as operational needs require.

Requirements

Agreement with UGM’s Mission Statement and Statement of Faith.
Personal knowledge and experience of the saving work of Jesus Christ.
Understanding of the importance of a high level of confidentiality within the organization and its clientele.
Basic English skills (verbal, reading and writing).
Basic computer skills (Excel, Word and Outlook).
Complete UGM Non-Violent Crisis Intervention Course.
Must be able to lift up to 50lbs occasionally.

Nice To Haves

12 months of related work or volunteer experience in a community service provider organization, foundation or ministry preferred.
Post-secondary education or equivalent experience preferred.
Class 5 Driver’s License is an asset.

Responsibilities

Model Christ in word and deed.
Provide support to community members who visit the Centre, including material and relational supports, as well as referrals to external services.
Liaise with other service agencies in the area.
Build strong relationships with community members. When appropriate, encourage them to explore Christianity.
Maintain accurate records, including important information about community members for future reference.
Maintain the Centre and office space in a clean and presentable condition.
Participate in staff meetings, training and spiritual development opportunities.
Plan specific projects, programs and initiate activities under the direction of the Supervisor.
Monitor age, sobriety, and gender of community members coming into the Centre, where appropriate.
Maintain daily security, e.g., secure all gates and doors when no events are occurring.
Perform other duties as required by your supervisor.
Adhere to all UGM published policies, practices and procedures, including Occupational Health and Safety.