Community Support Tech - Business License Administrator

Midvale City • Midvale, UT

7d • Onsite

About The Position

Under the direction of the Community Development Executive Assistant, the Community Development Support Technician (Business License Administrator) is responsible for various record keeping, clerical duties, policy research, and administrative projects with an emphasis on the administration, coordination, review, and issuance of business licenses and building permit applications (as needed) within Midvale City. Provides assistance to all subsections of the Community Development department as needed.

Requirements

• Graduation from accredited college or university with bachelor's degree; plus two (2) years of experience providing complex administrative support, clerical responsibilities, and records management, or an equivalent combination of education and experience that has developed the required knowledge, skills, and abilities.
• Must possess and maintain a valid Utah Driver's License with periodic verification by the City.
• Current Notary certification or ability to obtain within three (3) months of hire.
• Intermediate abilities with Windows OS, Microsoft 365, and Adobe Acrobat.
• Good interpersonal communication skills and ability to develop and maintain effective working relationships with residents, business owners, co-workers, and public officials both verbally and in writing.
• Ability to write and edit professional quality letters and reports.
• Working knowledge of modern office equipment.
• Strong organizational skills and attention to detail.
• Typing speed of at least 60 wpm.
• Ability to prioritize tasks in order to meet deadlines.

Nice To Haves

• Prefer experience in administrative processes related to above duties performed in business licensing and/or building permitting.
• Prefer experience with Caselle, iWorq, Bluebeam, and/or OnBase.
• Prefer ability to read, write, and speak Spanish.

Responsibilities

• Job attendance is required, except for authorized leave; Meets performance standards established with the employee's manager; Provides customer service through personal, telephone, and email communication with knowledge of building permits, business licenses, and other CD functions; Prepares and reviews files for business license and building permit (as needed) applications; Coordinates review of applications with all relevant departments prior to issuance; Calculates and assesses applicable business license fees; Cash handling on a daily basis: processing payments, and entering payment information in to several software systems, and maintaining proper security measures; Administers the business license renewal process including preparation and mailing of the renewal notices and coordination of follow up enforcement activities; Establishes, evaluates and revises Community Development Department policies, procedures, practices, and rules to conform with departmental, city and state laws and policies; Cross-trained to successfully act as liaison to third-party building services provider personnel at all stages of the building permit process including scheduling inspections, sending electronic plans for review, and maintaining correct contact information for technical support; Prepares and distributes reports as directed; Files business license applications, business licenses, and business license renewal forms in accordance with the law and retains records as required; Organizes and maintains Community Development Department filing systems, records, and indexes; Coordinates and assists in creating handouts and information to disseminate to the public concerning the processes for business licensing and code enforcement; Maintain professionalism and composure while handling stressful situations that may occur; Researches and gathers documents for GRAMA requests as needed; Prepares historical Community Development Department records for digitization; Performs related duties as required.
• Calculates and assesses applicable business license fees.
• Administers the business license renewal process including preparation and mailing of the renewal notices and coordination of follow up enforcement activities.
• Establishes, evaluates and revises Community Development Department policies, procedures, practices, and rules to conform with departmental, city and state laws and policies.
• Cross-trained to successfully act as liaison to third-party building services provider personnel at all stages of the building permit process including scheduling inspections, sending electronic plans for review, and maintaining correct contact information for technical support.
• Prepares and distributes reports as directed.
• Files business license applications, business licenses, and business license renewal forms in accordance with the law and retains records as required.
• Organizes and maintains Community Development Department filing systems, records, and indexes.
• Coordinates and assists in creating handouts and information to disseminate to the public concerning the processes for business licensing and code enforcement.
• Maintains professionalism and composure while handling stressful situations that may occur.
• Researches and gathers documents for GRAMA requests as needed.
• Prepares historical Community Development Department records for digitization.

Benefits

• Equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, sex, religion, national origin, age, or disability.
• Reasonable accommodation for any applicants during the selection process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level