Community Support Team Professional III

MONARCH•Shelby, NC

1d•Onsite

About The Position

The primary responsibilities of the Community Support Team Professional III are to provide clinically-based supports to individuals with a mental health or substance abuse issue to achieve their personal dreams and goals of restoring what they define as their natural function within their community.

Requirements

Minimum of a Bachelor Degree (dependent upon experience)
Drivers License (Valid) - USA
Qualified Professional (QP) - Monarch-DSM
Experience working with adults with a mental health diagnosis and/or substance use disorder | 1-4 years (Dependent Upon Education - see Job Description)
Bachelor degree (non Human Services) with 4 years Full time OR 8 years Part time applicable experience required
Bachelor degree (Human Services) with 2 years Full time OR 4 years Part time applicable experience required
Master degree (Human Services) with 1 year Full time OR 2 years Part time applicable experience required

Responsibilities

Provides psychoeducation as indicated in the PCP.
Assists the Team Leader with behavioral and substance use disorder treatment interventions.
Assists with the development of relapse prevention and disease management strategies.
Coordinates the initial and ongoing assessment activities.
Develops and/or participates in the initial development, implementation, and ongoing revision of the PCP, and ensures its implementation.
Consults with identified medical (i.e., primary care and psychiatric) and non-medical providers, engages community and natural supports, and includes their input in the person-centered planning process.
Ensures linkage to the most clinically appropriate and effective services including arranging for psychological and psychiatric evaluations.
Monitors and documents the status of the beneficiary’s progress and the effectiveness of the strategies and interventions outlined in the PCP.
Completes functional needs assessment(s) to determine the scope and anticipated outcomes to the services.
Communicates the beneficiary’s progress and the effectiveness of the strategies and interventions to the team leader as outlined in the PCP.
Provides intensive case management.
Identify and provide emergency crisis services as necessary and respond accordingly; coordinate other services as appropriate.
Participate in agency on-call structure as First Responder.
Facilitate a debriefing session following each crisis event for the purpose of making necessary changes to the PCP or crisis plan in an effort to prevent future occurrences of similar crises.
Linkage and referral to formal and informal supports.
Assist with beneficiary housing search including engaging landlords to rent to beneficiaries and writing reasonable accommodation letters.
Assist with connecting beneficiaries to financial and in-kind resources to set up and maintain their household.
Prevent and mitigate housing crises including being a point of contact for landlord concerns.
Assist with rehousing beneficiaries if they are no longer able to stay in their unit due to eviction or risk of eviction.
Assist in developing daily living skills to stabilize and maintain housing.
Ensure admission and discharge procedures are followed according to policy.
Coordinate admissions and discharges under the supervision of the team leader.
Monitor utilization of services and ensure agency provides services consistent with authorization for each individual supported.
Prepare reports for team leader in order to clearly communicate progress or lack of progress, and involvement in treatment to aid the team leader in the authorization process.
Maintain timely and accurate service documentation in a manner consistent with agency and state/federal law.
Complete and submit accurate billing information on time; maintain and ensure comprehensive medical records are kept for each person served.
Maintain positive working relationships within the communities served, including with individuals, families, team members, other staff, monitoring and licensing agencies, organizations, and funders.
Drive and travel extensively to community locations, various agencies, and other outreach destinations.
Provide and/or arrange for transportation for people supported as required.
Attend and actively participate in meetings and training as required.
Maintain certification in all agency, state and federal training requirements.
Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas.
Demonstrate knowledge of emergency procedures and assist in crisis situations.
Follow service definition guidelines for services being provided.
Complete all other relevant responsibilities as assigned by the supervisor.