CCBHC Community Support Team (CST) Recovery Support Specialist

Metropolitan Family Services • Merrionette Park, IL

1d • Onsite

About The Position

Metropolitan Family Services (MFS) is seeking a Community Support Team (CST) Recovery Support Specialist for their Merrionette Park Office. MFS is an organization that empowers families to learn, earn, heal, and thrive, with a strong emphasis on community. This role is ideal for someone looking to make a significant impact beyond a company's bottom line.

Requirements

• Must be an individual who is in recovery and has successfully navigated the MH and/or Substance Abuse system/s for him/herself and/or family member.
• Must have access to and be comfortable utilizing public transportation OR a valid driver’s license, access to a fully insured motor vehicle, proof of insurance and meet MFS driving record criteria.
• Must pass a State of Illinois background check, as required by MFS policy.
• Ability to communicate effectively in both oral and written form.
• Ability to work effectively with diverse individuals and groups.
• Positive attitude and self-motivation.
• Effective interpersonal skills.
• Demonstrated good judgment in maintaining responsibilities of the position in advocating for the best interest of consumers served.
• Must have basic computer skills.
• High school diploma, GED, required.
• Personal experience with mental health and/or substance use recovery, required.
• Must hold or be eligible to obtain the Certified Recovery Support Specialist (CRSS) or Certified Peer Recovery Specialist (CPRS) credential from the Illinois Certification Board (ICB) within 12 months of hire, required.
• Satisfactorily pass all relevant screening and criminal background checks.

Nice To Haves

• Transportation of clients preferred in a personally owned vehicle.

Responsibilities

• Build trusting, mutual relationships with clients through appropriate self-disclosure of your own recovery journey.
• Assist clients in accessing services within the CCBHC and externally.
• Help clients develop Wellness Recovery Action Plans (WRAP) and identify personal strengths to drive their treatment.
• Provide information to clients and family members on mental illness, recovery and wellness, treatment options, and resources.
• Serve as a bridge between the client and the clinical team, ensuring the client's choices define their care process.
• Partner with local community-based organizations to educate the community on CCBHC services and facilitate "warm hand-offs" into care.
• Utilize de-escalation techniques and trauma-informed support with clients during mental health crises.
• Maintain accurate, HIPAA-compliant records of peer interactions in the Electronic Health Record (EHR) system.
• Assist CCBHC clients and their identified supports (with appropriate consent) in understanding the impact of mental health issues/symptoms and achieving the best possible outcomes.
• Work collaboratively within a team to provide a full range of services including mental health, substance use/abuse, physical health, case management and other social determinants of health support.
• Co-facilitate groups as requested.
• Provide medication monitoring and/or training to clients.
• Spearhead community support interventions to facilitate illness self-management, skill building, identification and use of natural supports, and use of community resources.
• Review results of client assessments/screenings and symptom checklists and support clients when needed to complete symptom checklists.
• Conduct outreach and engagement for clients who may not be engaged in care.
• Participate in team meetings and huddles.
• Support clients when transitioning to another level of care.
• Maintain awareness of community resources and work to ensure service delivery maximizes available resources and services within MFS and the community.
• Prioritize activities in collaboration with the supervisor to optimize client service delivery and achieve performance expectations.
• Recognize when to ask for help to maintain their own wellness plan.
• Maximize opportunities to expand knowledge and skills, and utilize techniques learned.
• Provide consultation to agency staff and the community, as needed, utilizing expert skills in training, conducting seminars, and working on special projects, as requested.
• May serve on agency-wide committees and work groups or on community committees, as approved by supervisor and agency leadership.
• Other duties as assigned.

Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED