Community Support Team (CST) Professional Team Lead

ncgCARE•Supply, NC

4d•$57,807 - $77,904•Hybrid

About The Position

We are seeking a full-time Community Support Team (CST) Professional Team Lead to provide community-based therapy and case management services to adults with serious and persistent mental health challenges. This role focuses on empowering clients to enhance their ability to function and achieve their goals within the community. Therapeutic and Clinical Services Conduct comprehensive initial assessments and reassessments to evaluate client needs and strengths. Provide individual and family therapy using evidence-based practices to support the mental health and well-being of clients. Develop and implement person-centered plans to guide service delivery. Monitor and manage symptoms through psycho-education and therapeutic interventions. Facilitate client referrals to higher levels of care, such as ACT services, when appropriate. Case Management and Advocacy Assist clients in accessing and coordinating benefits, resources, and services in the community. Act as a liaison between clients, families, and community resources to ensure service continuity and effectiveness. Educate clients and families on available community resources, benefits, and service options. Provide ongoing support for rehabilitative and independent living skills development. Community-Based Support Deliver services in off-site, community-based settings to foster client engagement and success. Respond to client crises promptly and effectively, providing support and guidance as needed. Documentation and Compliance Maintain accurate, timely, and compliant documentation, including service notes, treatment plans, and progress reports. Monitor and evaluate the quality of services provided to ensure compliance with agency standards and client needs. This description outlines the general scope and level of work for this role. It is not intended to include every duty or responsibility that may be may be required of employees in this position. Compensation This role is compensated on a salaried basis, providing consistent earnings aligned with the responsibilities and expectations of the position. Compensation: $57,806.91 - $67,134 Placement within the range is based on licensure level, education, and experience. What You Can Expect Consistent referral volume and established patient base Administrative and scheduling support Flexible scheduling options Supportive clinical and operational leadership Opportunities to build your preferred clinical focus areas Streamlined onboarding and credentialing support

Requirements

A master’s degree from an accredited university in Counseling or a related field
Valid licensure to provide mental/behavioral healthcare in the state of North Carolina; Licenses include LCSW, LCSWA, LCMHC, LCMHCA, LMFT or Licensed Psychologist
A minimum of two years of experience working with individuals with mental and/or behavioral health issues that include writing person-centered plans, conducting effective group therapy and providing mental health diagnoses
General working knowledge of the human services delivery system in North Carolina
Valid driver’s license, auto insurance and reliable transportation

Nice To Haves

Employee supervisory experience preferred
Experience with Electronic Medical Records (EMR) preferred

Responsibilities

Provide individual, family, and/or group therapy sessions
Maintain accurate and timely clinical documentation
Collaborate with care teams as needed
Maintain compliance with all clinical and regulatory standards
Participate in supervision (if applicable based on licensure level)

Benefits

Consumer-driven health plan coverage provided by Anthem
Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists.
Health Savings Account (HSA) or Flex Spending Account (FSA)
Two dental plan options available through Delta Dental
Affordable vision plan available through EyeMed
An optional Dependent Care Flexible Spending Account
Generous paid time off
401k or Roth IRA Retirement Programs administered by Empower
Financial planning and education services at no cost to you
Voluntary supplemental benefits (Accident, Critical Illness, Short-Term Disability)
Educational Assistance (your position, date of hire and years of service determine your eligibility)
Licensure Residency Program for Full-time Clinical Staff
Advancement and Career Development Opportunities