Community Support Team (CST) Professional Team Lead (4619)

Carolina Outreach•Supply, NC

30d•$57,807 - $77,904

About The Position

Carolina Outreach is seeking a full-time Community Support Team (CST) Professional Team Lead to provide community-based therapy and case management to adults with serious and persistent mental health challenges. The role empowers clients to strengthen their ability to function and achieve their goals in the community. Services are delivered in community-based settings and include assessment, therapy, person-centered planning, symptom management, case management, advocacy, crisis response, and support for rehabilitative and independent-living skills. The Team Lead maintains compliant clinical documentation, monitors service quality, and works with clients, families, care teams, and community resources to support continuity and effectiveness of care. The role offers a salaried compensation range of $57,806.91–$67,134, with placement based on licensure, education, and experience. The posting also lists a salary range of $57,806.91–$77,904.00 in the job details. Carolina Outreach describes itself as a North Carolina behavioral health provider serving children, families, and adults since 2003. It emphasizes an equitable and inclusive approach, helping clients develop their strengths and achieve the highest possible quality of life. The organization describes the role as supported by consistent referral volume, an established patient base, administrative and scheduling support, flexible scheduling, clinical and operational leadership, opportunities to build preferred clinical focus areas, and streamlined onboarding and credentialing.

Requirements

Master’s degree from an accredited university in Counseling or a related field.
Valid North Carolina licensure to provide mental or behavioral healthcare; listed licenses include LCSW, LCSWA, LCMHC, LCMHCA, LMFT, or Licensed Psychologist.
At least two years of experience working with individuals with mental and/or behavioral health issues.
Experience writing person-centered plans, conducting effective group therapy, and providing mental health diagnoses.
General working knowledge of North Carolina’s human services delivery system.
Valid driver’s license, auto insurance, and reliable transportation.
Must be authorized to work in the United States.
Employment is contingent upon successful background checks and credential verification.

Nice To Haves

Employee supervisory experience.
Experience with Electronic Medical Records (EMR).

Responsibilities

Conduct comprehensive initial assessments and reassessments to evaluate client needs and strengths.
Provide individual, family, and/or group therapy using evidence-based practices.
Develop and implement person-centered plans to guide service delivery.
Monitor and manage symptoms through psychoeducation and therapeutic interventions.
Refer clients to higher levels of care, such as ACT services, when appropriate.
Help clients access and coordinate benefits, community resources, and services.
Act as a liaison among clients, families, and community resources to support continuity and effectiveness of services.
Educate clients and families about community resources, benefits, and service options.
Support development of rehabilitative and independent-living skills.
Deliver services in off-site, community-based settings.
Respond promptly and effectively to client crises, providing support and guidance.
Maintain accurate, timely, and compliant service notes, treatment plans, and progress reports.
Monitor and evaluate service quality for compliance with agency standards and client needs.
Collaborate with care teams as needed.
Maintain compliance with clinical and regulatory standards.
Participate in supervision when applicable based on licensure level.

Benefits

Consumer-driven health plan coverage provided by Anthem, including access through the Sydney app to licensed doctors, therapists, and psychiatrists 24/7.
Health Savings Account (HSA) or Flexible Spending Account (FSA).
Two dental plan options through Delta Dental.
Vision plan through EyeMed.
Optional Dependent Care Flexible Spending Account for childcare expenses.
Generous paid time off.
401(k) or Roth IRA retirement programs administered by Empower.
Financial planning and education services at no cost.
Voluntary supplemental benefits, including accident, critical illness, and short-term disability coverage.
Educational assistance, with eligibility determined by position, hire date, and years of service.
Licensure Residency Program for full-time clinical staff.
Advancement and career development opportunities.