Community Support Team (CST) Professional Team Lead (4416)

ncgCARE•Raleigh, NC

5d•Hybrid

About The Position

Carolina Outreach is seeking a full-time Community Support Team (CST) Professional Team Lead to join their team. This role provides essential expertise and consultation to promote a culture that respects and integrates each client’s preferences, values, and unique perspectives into their treatment plans. The Team Lead will support clients in achieving symptom stability, improving their quality of life, and fostering independence within their communities. The position involves conducting comprehensive initial assessments and reassessments, providing individual and family therapy using evidence-based practices, developing and implementing person-centered plans, monitoring and managing symptoms, and facilitating referrals to higher levels of care. Additionally, the role includes assisting clients in accessing and coordinating benefits, resources, and services, acting as a liaison between clients, families, and community resources, educating clients and families on available resources, and providing ongoing support for rehabilitative and independent living skills development. Services are delivered in off-site, community-based settings, and the role requires prompt and effective response to client crises. Accurate, timely, and compliant documentation, including service notes, treatment plans, and progress reports, is essential, as is monitoring and evaluating the quality of services provided.

Requirements

Master’s Degree in Counseling, Social Work, Psychology, or a related field.
Provisional or Full Mental Health License in NC (LCSW/A, LCMHC/A).
Minimum of one year working with the population served.
Strong organizational, communication, and problem-solving skills.
Must be authorized to work in the United States.

Responsibilities

Provide individual, family, and/or group therapy sessions
Maintain accurate and timely clinical documentation
Collaborate with care teams as needed
Maintain compliance with all clinical and regulatory standards
Participate in supervision (if applicable based on licensure level)

Benefits

Consumer-driven health plan coverage provided by Anthem
Wellness: 24/7 access to licensed doctors, therapists, and psychiatrists through Sydney app (Anthem)
Health Savings Account (HSA) or Flex Spending Account (FSA)
Two dental plan options available through Delta Dental
Affordable vision plan available through EyeMed
Optional Dependent Care Flexible Spending Account
Generous paid time off
401k or Roth IRA Retirement Programs administered by Empower
Financial planning and education services
Voluntary supplemental benefits (Accident, Critical Illness, Short-Term Disability)
Educational Assistance (eligibility determined by position, date of hire, and years of service)
Licensure Residency Program for Full-time Clinical Staff
Advancement and Career Development Opportunities