Community Support Team (CST) Professional Team Lead
About The Position
Carolina Outreach is seeking a full-time Community Support Team (CST) Professional Team Lead to provide community-based therapy and case management to adults with serious and persistent mental health challenges. The role supports clients in building their ability to function and achieve goals in the community through individualized, person-centered care. The Team Lead conducts assessments and reassessments, provides individual and family therapy using evidence-based practices, develops and implements person-centered plans, and supports clients through psychoeducation and therapeutic interventions. The role also coordinates referrals to higher levels of care when appropriate, helps clients access benefits and community resources, and provides rehabilitative and independent-living-skills support. Services are delivered in community settings, including responding to client crises. The position maintains compliant clinical documentation and monitors service quality. The role is based in Supply, North Carolina, with local travel. Carolina Outreach describes its approach as equitable and inclusive, focused on clients’ strengths and quality of life. The organization offers scheduling flexibility, administrative and scheduling support, a steady referral base, clinical and operational leadership, onboarding and credentialing support, and opportunities to develop clinical focus areas.
Requirements
- Master’s degree from an accredited university in Counseling or a related field.
- Valid North Carolina licensure to provide mental or behavioral healthcare; listed licenses include LCSW, LCSWA, LCMHC, LCMHCA, LMFT, or Licensed Psychologist.
- At least two years of experience working with individuals with mental and/or behavioral health issues.
- Experience writing person-centered plans, conducting effective group therapy, and providing mental health diagnoses.
- General working knowledge of North Carolina’s human services delivery system.
- Valid driver’s license, auto insurance, and reliable transportation.
- Must be authorized to work in the United States.
- Employment is contingent upon successful completion of background checks and credential verification.
Nice To Haves
- Employee supervisory experience preferred.
- Experience with Electronic Medical Records (EMR) preferred.
Responsibilities
- Conduct comprehensive initial assessments and reassessments to evaluate client needs and strengths.
- Provide individual, family, and/or group therapy using evidence-based practices.
- Develop and implement person-centered plans to guide service delivery.
- Monitor and manage symptoms through psychoeducation and therapeutic interventions.
- Facilitate referrals to higher levels of care, such as ACT services, when appropriate.
- Assist clients in accessing and coordinating community benefits, resources, and services.
- Liaise with clients, families, and community resources to support continuity and effectiveness of services.
- Educate clients and families about community resources, benefits, and service options.
- Support development of rehabilitative and independent living skills.
- Deliver services in off-site, community-based settings.
- Respond promptly and effectively to client crises.
- Maintain accurate, timely, and compliant service notes, treatment plans, progress reports, and other clinical documentation.
- Monitor and evaluate service quality for compliance with agency standards and client needs.
- Collaborate with care teams as needed.
- Maintain compliance with clinical and regulatory standards.
- Participate in supervision when applicable based on licensure level.
Benefits
- Consumer-driven health plan coverage provided by Anthem.
- Health Savings Account (HSA) or Flexible Spending Account (FSA).
- Two dental plan options through Delta Dental.
- Vision plan through EyeMed.
- Optional Dependent Care Flexible Spending Account for childcare expenses.
- Generous paid time off.
- 401(k) or Roth IRA retirement programs administered by Empower.
- Financial planning and education services at no cost.
- Voluntary supplemental benefits, including accident, critical illness, and short-term disability coverage.
- Educational assistance, subject to position, date of hire, and years of service.
- Licensure Residency Program for full-time clinical staff.
- Advancement and career development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
