Community Support Specialist

TeamBuilders Behavioral Health•Clayton, NM

1d•$18 - $21•Hybrid

About The Position

TeamBuilders is a community-based behavioral health organization dedicated to providing unconditional care to adults, children, and families. We foster a supportive environment for our employees, promoting work-life balance, creativity, and professional growth through supervision and educational opportunities. We hold high expectations for excellence in service delivery, which is fundamental to employee success within the organization.

Requirements

Meet Behavioral Healthcare Documentation Requirements: Ability to document service activity in a timely fashion, express information clearly and concisely, using appropriate terminology, avoiding jargon, and structuring information logically, thoroughly, and accurately.
Positive Language & Attitude: Ability to approach interactions with a positive and helpful tone, maintaining a helpful and upbeat demeanor even in challenging situations.
Effective Communication: Ability to engage in active listening, considering perspective and feelings of others to build rapport and foster collaboration, working as a member of a team.
Proactive Communication: Ability to keep treatment team members informed of progress, potential barriers, serious incidents, receiving and conveying information clearly and accurately.
Professionalism & Teamwork: Ability to adhere to ethical standards, represent the organization in a positive manner, show respect for opinions, contributions, and perspectives of all team members.
Reliability: Ability of clients, families, stakeholders, supervisors, and colleagues to trust that you will follow through to a high standard and meet expectations without constant monitoring.
Reflection & Self-Assessment: Ability to reflect on your experiences, evaluate your progress, and identify areas for growth and improvement.
Time Management & Organization: Ability to allocate time and create a structured & efficient workflow, prioritizing and completing necessary tasks without constant oversight or direction.
Adaptability & Problem Solving: Ability to adjust thoughts, behaviors, and strategies in response to new situations, challenges, and feedback with the capacity to identify issues, analyze information, evaluate options, and find creative solutions to challenges.
Bachelor’s degree in a human services related field plus 1 year of experience working with target population (SED/NBD, SMI and/or COD); or,
Associate degree in a human services related field plus 2 years of experience working with target population (SED/NBD, SMI and/or COD); or,
High School Diploma or General Education Development plus 3 years of experience working with target population (SED/NBD, SMI and/or COD); and/or,
Be a Certified Peer Support Worker (CPSW) by the State of New Mexico.
Obtain a Criminal Records Clearance (local, state, and FBI).
Maintain certifications in First Aid and CPR.
Maintain certification in Crisis Prevention Intervention (CPI).
Valid driver’s license, reliable transportation, and current auto insurance.
Willingness and ability to travel throughout the service area.

Responsibilities

Uphold TeamBuilders' philosophy, policies, procedures, and standards of conduct.
Comply with requirements for providing care to clients impacted by SED/NBD, SMI, and/or COD.
Collaborate with clients, families, and other stakeholders.
Collect and review psychiatric and medical treatment records, criminal histories, and school records.
Coordinate and facilitate Team Meetings with natural supports, caregivers, parent(s)/guardian(s), probation officers, protective services, etc.
Set and maintain professional boundaries to ensure client safety and protection.
Complete initial mental health and functional assessments identifying strengths, needs, and barriers within 72 hours of service rendering.
Complete/update service plans and team meeting forms as required and within 72 hours of service rendering.
Document all other service activities within 24 hours of service rendering.
Utilize CORE Learning or other tools/curriculum to support life skills development.
Plan, coordinate, and implement life and psychosocial skills development activities in accordance with the individualized service plan.
Immediately seek program and/or clinical supervision regarding incidents and complete Incident Reports per Agency policy, submitting documentation in a timely manner.
Initiate, complete, and update client documentation in accordance with agency and state/federal applicable standards.
Participate in clinical seminars, training, supervision, and staff meetings as assigned.
Complete and submit timely documentation for billing, payroll, and compliance purposes.
Perform school, home, and community-based services as needed or directed.
Seek consultation and assistance when needed.
Provide individualized face-to-face or in-person support services to clients and families with behavioral health needs in home-, community-, and office-based settings.
Assist clients in accessing social services, benefits, housing, healthcare, and transportation.
Facilitate/encourage the use of coping strategies, self-management skills, and resiliency techniques.
Document client progress, challenges, and achievements using agency record-keeping systems.
Assist with crisis intervention and connect to emergency or higher-level care when required.
Promote engagement in group activities, peer support, and community integration efforts.
Provide psychoeducation in behavioral health conditions, wellness practices, coping skills, etc.
Participate in the provision of RSP or PSR as assigned and scheduled.
Support children and/or adults with daily living activities, which may include transporting to scheduled activities, planning recreational activities, preparing and supervising meals, facilitating daily living routines, supervising self-administration of medications, and managing behavior.
Demonstrate interpersonal and professional skills necessary to provide services to the child/adult/family: empathy, warmth, concern; positive attitude; nonjudgmental attitude; communication and conflict resolution skills; de-escalation and behavior management skills.
Be responsible for activity programming, providing close supervision at all times.
Provide behavioral health care that is family-centered, community-, home-, and/or facility-based in accordance with Agency policy and the Individualized Plan of Care.
Engage clients in activities that address choice, self-advocacy, self-management, and community integration.
Additional duties as assigned.

Benefits

Competitive wages
Comprehensive Healthcare Benefits (BCBSNM medical, Dental, Vision)
Generous Paid Time Off (Vacation Leave, Sick Leave, 10 Paid Holidays)
Maternity/Paternity Leave (40 hours paid Parental Leave)
Bereavement Leave (40 hours paid Funeral Leave)
Annual Reimbursement Allowance ($200 for license exam fees and prep materials, $250 for initial and annual professional license renewal fees, $250 for continuing education fees)
Employee Referral Bonus (up to $500)
401(k) Match (50% employer match of the first 6% of income contributed after one year of service with a minimum of 1,000 hrs worked)
Voluntary Life & Disability coverage
Student Loan Repayment (eligibility for federal NHSC Loan Repayment programs up to $250,000.00)