Community Support Specialist - South

Youth Futures•Saint George, UT
•$19 - $21

About The Position

The Community Support Specialist plans, evaluates, and analyzes community engagement efforts through communication, youth outreach, community presentations, volunteer coordination, and management of the Safe Place program. Work is performed in the community under limited supervision and requires sound judgment, time management, and self-motivation. The role coordinates outreach and education, creates presentation and promotional materials, schedules community presentations, supports events, and maintains relationships with community partners. It also promotes Youth Futures and directs potential donor and business engagement opportunities to the appropriate team member. The specialist helps recruit, train, supervise, and match volunteers to suitable opportunities, while maintaining volunteer schedules and records. The role tracks Safe Place activities and community engagement, maintains accurate databases, prepares regular reports, and ensures timely acknowledgements of community and volunteer activities. The position requires evening and weekend availability and includes physical activities such as walking, hiking, lifting, and carrying up to 50 pounds.

Requirements

  • Bachelor’s degree preferred; 3–5 years of relevant experience with business or nonprofit communications and community outreach.
  • High attention to detail and strong organizational skills.
  • Ability to manage multiple projects.
  • Outgoing and engaging personality, with confidence interacting face-to-face with community members.
  • Strong graphic design and writing skills for developing outreach materials and organizational collateral.
  • Ability to prepare and present oral and written reports on outreach activities, track and assess progress, and address deficiencies.
  • Ability to relate empathetically, supportively, and without judgment to runaway and homeless youth and their families.
  • Valid driver’s license and a driving record that meets or exceeds the organization’s insurance requirements.
  • Strong youth engagement and relationship-building skills.
  • Excellent presentation, written, and verbal communication skills.
  • Qualified experience with Microsoft and Adobe software.
  • Ability to work independently and as part of a team.
  • Availability to work weekends and evenings.

Nice To Haves

  • Bachelor’s degree.

Responsibilities

  • Coordinate an annual community outreach plan.
  • Create outreach materials, presentation decks, and organizational collateral in collaboration with the team.
  • Schedule community outreach presentations and coordinate staff coverage and responsibilities.
  • Plan, coordinate, and distribute promotional materials at tabling and community events.
  • Maintain existing National Safe Place Program sites and expand the program by recruiting and implementing new sites.
  • Maintain relationships with collaborative partners and cultivate new partnerships.
  • Attend relevant community meetings and events.
  • Assist with organizational special events and coordinate event volunteers as assigned.
  • Promote Youth Futures through events, community presentations, and activities that increase visibility and awareness.
  • Refer opportunities involving cultivation, solicitation, and stewardship of community engagement with donors and businesses to the appropriate team member.
  • Ensure the organization's purpose is conveyed to the public.
  • Help develop and implement a plan to recruit, train, and utilize volunteers.
  • Recruit, train, and supervise program volunteers through outreach, email, and volunteer databases.
  • Keep volunteers informed about the organization and volunteer opportunities.
  • Match volunteers to suitable opportunities and ensure they understand their responsibilities and receive appropriate training.
  • Maintain accurate records and provide regular reports on community presentations, media, and community events.
  • Track Safe Place program activities in organizational databases.
  • Collect volunteer information, availability, and skills, and maintain an up-to-date database.
  • Maintain schedules and records of volunteer work.
  • Manage timely and appropriate acknowledgements for community and volunteer activities.
  • Assist the team in other assigned areas.
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