Community Support Specialist - Homeless Outreach - Westside Safe Haven

Thresholds•Chicago, IL

21h•Onsite

About The Position

Community Support Specialists (CSS) provide mental health and substance use treatment support in a person’s community. This role is with HOP- Westside Safe Haven (WSH), a 13-unit low-barrier housing program offering on-site clinical supportive services for individuals experiencing homelessness with severe mental illness. These individuals often struggle to access services and/or housing due to their mental health symptoms, leading to chronic unsheltered homelessness and increased risk. Westside Safe Haven utilizes a housing first, trauma-informed, and client-centered approach to meet immediate needs and assist individuals in achieving their goals. As a Community Support Specialist, you will be involved in care planning, helping clients grow and recover. You will remove barriers to mental healthcare through case management, connecting clients with resources, and navigating complex systems. You will also help clients develop daily living skills by providing transportation for appointments, benefits offices, or grocery shopping. The role requires adaptability to client schedules, needs, and treatment plans. Thresholds fosters a collaborative and supportive culture, providing the necessary tools and resources for excellent client care. Opportunities for training and professional development, including clinical supervision, will enhance knowledge in harm reduction, trauma-informed care, and other evidence-based practices, preparing you for various career paths and growth within the organization.

Requirements

Effective communication and relationship-building skills
Good writing skills
Strong time management and organization skills
Must be at least 21 years old
A valid driver’s license, current car insurance, and daily access to your own car
Willingness to provide transportation to clients
Must obtain and maintain liability car insurance of: $100,000 per person bodily injury, $300,000 per accident, $100,000 property damage
High school diploma OR GED certificate AND 5 years of supervised clinical experience
Bachelor’s degree in Psychology, Social Work, or related field
Bachelor’s degree in an unrelated field AND 2 years of supervised clinical experience
Master’s degree in Psychology, Social Work, or related field

Responsibilities

Develops and reviews members’ care plans by identifying goals, objectives, and specific mental health services needed.
Teaches members independent and community living skills, such as housekeeping, meal preparation, coping skills, etc.
Provides support to members with collateral social service agencies and the community.
Documents services provided in an Electronic Health Record in a timely manner.