Community Support Specialist ERE

Compass Health Network•Rolla, MO

About The Position

The Community Support Specialist works with Missouri’s Emergency Room Enhancement (ERE) program to support individuals experiencing mental health and housing crises. The role connects emergency care with longer-term recovery by helping people stabilize, access services, and re-engage with their communities. Work takes place in emergency department settings and community environments and involves direct, hands-on support in a fast-paced setting.

Requirements

  • High school diploma or GED required.
  • Must qualify under at least one of the listed Community Support Specialist qualification paths: qualified addiction professional; bachelor’s degree in a human services field from a college or university listed in the U.S. Department of Education’s database of accredited schools; any four-year degree or a combination of higher education and qualifying experience; four years of qualifying experience; or an Associate of Applied Science in Behavioral Health Support designated by the Department of Mental Health.
  • Qualifying experience must include delivering services to individuals with mental illness, substance use disorders, or developmental disabilities.
  • Valid driver’s license and agency-established minimum automobile coverage required.

Nice To Haves

  • Associate or bachelor’s degree in a human service-related field preferred.
  • Empathy, consistency, and advocacy in service delivery.
  • Strong organization and resourcefulness when navigating systems and community supports.
  • Comfort working in emergency department settings and community environments.
  • Interest in crisis response and supporting people through recovery.

Responsibilities

  • Assist individuals in accessing mental health, medical, financial, and housing services.
  • Provide direct support for essential needs such as food, shelter, and clothing during crises.
  • Coach and train individuals in independent living skills, including budgeting, transportation, and self-care.
  • Help individuals navigate community resources to support long-term stability.
  • Follow up on appointments and assist with forms, documentation, and applications.
  • Provide transportation when needed to support access to care and services.
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