Community Support Specialist

Midland County•Tx 79706, TX

3d•Onsite

About The Position

The Community Resource Specialist (CRS) enhances agency efficiency by allowing patrol deputies and investigators to remain focused on in progress calls, proactive enforcement, and major criminal investigations. CRS takes walk-in and telephone reports, reviews and enters reports and case information into the computer, creates, maintains, and updates case files, and prepares reports for the chain of command and Sheriff. This role is crucial for maintaining organized case information and supporting law enforcement operations.

Requirements

Certification with the Texas Law Enforcement Telecommunications Service (TLETS).
Must possess a valid Texas driver’s license.
Knowledge of the criminal justice system.
Knowledge of Texas Law Enforcement Telecommunications Service (TLETS) and Crime and Justice in the United States (CJIS).
Knowledge of standard office practices and procedures.
Ability to operate computers, including word processing software.
Ability to read reports, letters, and memos.
Ability to write reports, letters, and memos.
Ability to analyze data.
Basic identification and information gathering skills.
Ability to interpret and apply applicable laws to reports.
Ability to operate office equipment, such as copy machine and facsimile machine.
Ability to communicate effectively, both in person and over the phone.
Ability to maintain effective working relationships with co-workers.

Responsibilities

Answers telephone, including providing information, taking messages, and transferring calls to the appropriate party.
Performs various clerical duties, including preparing correspondence, answering telephones, and distributing mail.
Takes walk-in and telephone reports that do not require physical evidence submissions (e.g., advise of rights calls, harassment reports, criminal mischief reports).
Scans investigative reports (past and present) and case information into the computer.
Processes monthly reports.
Maintains and updates case files.
Assists in preparing monthly and yearly reports for the chain of command and Sheriff.
Prepares copies for insurance, as needed.
Sorts and classifies information and files into intelligence files.
Participates in a variety of law enforcement activities, including preparing reports on crime and activities, and appearing in court for criminal, civil, and other law enforcement matters.
Must possess the physical and/or mental abilities required to perform the essential functions of the job.
Shall abide by all Midland County Policies and City, County Ordinances, State and Federal Laws.
Performs any assignment issued by chain of command and/or Sheriff.